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Conflict Prevention

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Book cover Conflict Management

Part of the book series: Management for Professionals ((MANAGPROF))

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Abstract

This section addresses the three main areas which play a role in preventing destructive conflicts. Effective conflict prevention measures can be taken on a structural, a communicative and a personal level. Fundamental links are explained and concrete options for potential courses of action suggested. At the beginning of the chapter, I put forward a distinction between productive and unproductive conflicts.

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Notes

  1. 1.

    Berkel (2008).

  2. 2.

    Coser (1956).

  3. 3.

    Simon (2010).

  4. 4.

    Coser (1956).

  5. 5.

    Kreyenberg (2004).

  6. 6.

    Berner (2004).

  7. 7.

    Berner (2004).

  8. 8.

    cf. Berkel (2008).

  9. 9.

    cf. Berkel (2008).

References

  • Berkel, K. (2008). Konflikttraining. Konflikte verstehen, analysieren, bewältigen. Frankfurt: Verlag Recht und Wirtschaft GmbH.

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  • Berner, W. (2004). Konfliktprävention: Die effizienteste Form von Konfliktmanagement. http://www.umsetzungsberatung.de/

  • Coser, L. (1956). The functions of social conflict. Toronto: Collier-Macmillan.

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  • Kreyenberg, J. (2004). Handbuch Konfliktmanagement. Berlin: Cornelsen Verlag Scriptor GmbH.

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  • Simon, F. (2010). Einführung in die Systemtheorie des Konflikts. Heidelberg: Carl-Auer-Systeme Verlag.

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© 2016 Springer International Publishing Switzerland

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Proksch, S. (2016). Conflict Prevention. In: Conflict Management. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-31885-1_7

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