Abstract
In this chapter, we review and discuss the state of the art on sentiment analysis in social streams—such as web forums, microblogging systems, and social networks, aiming to clarify how user opinions, affective states, and intended emotional effects are extracted from user generated content, how they are modeled, and how they could be finally exploited. We explain why sentiment analysis tasks are more difficult for social streams than for other textual sources, and entail going beyond classic text-based opinion mining techniques. We show, for example, that social streams may use vocabularies and expressions that exist outside the mainstream of standard, formal languages, and may reflect complex dynamics in the opinions and sentiments expressed by individuals and communities.
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Saif, H., Ortega, F.J., Fernández, M., Cantador, I. (2016). Sentiment Analysis in Social Streams. In: Tkalčič, M., De Carolis, B., de Gemmis, M., Odić, A., Košir, A. (eds) Emotions and Personality in Personalized Services. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-31413-6_7
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