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Emotions and Personality in Personalized Services pp 13–34Cite as

Social Emotions. A Challenge for Sentiment Analysis and User Models

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Abstract

The work overviews the theoretical models of emotions mainly used by computer scientists in the area of user modeling and sentiment analysis. Central in this regard are the dimensional models in which the body side is crucial, and the cognitive ones in which the evaluation processes give rise to emotions. Special attention is devoted to a socio-cognitive model of emotions in terms of goals and beliefs, focusing on social emotions, both related to image (admiration, bitterness, enthusiasm) and to self-image (pride, shame). Nature, function, and typical body signals of these emotions are overviewed.

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Authors and Affiliations

  1. Psychology Faculty Roma, Uninettuno University, Rome, Italy

    Francesca D’Errico

  2. Dipartimento di Filosofia Comunicazione Spettacolo, Roma Tre University, Roma, Italy

    Isabella Poggi

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  1. Francesca D’Errico
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  2. Isabella Poggi
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Correspondence to Francesca D’Errico .

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Editors and Affiliations

  1. Department of Computational Perception, Johannes Kepler University, Linz, Austria

    Marko Tkalčič

  2. Department of Computer Science, University of Bari Aldo Moro, Bari, Italy

    Berardina De Carolis

  3. Department of Computer Science, University of Bari Aldo Moro, Bari, Italy

    Marco de Gemmis

  4. Preserje, Ljubljana, Slovenia

    Ante Odić

  5. Faculty of electrical engineering, University of Ljubljana, Ljubljana, Slovenia

    Andrej Košir

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D’Errico, F., Poggi, I. (2016). Social Emotions. A Challenge for Sentiment Analysis and User Models. In: Tkalčič, M., De Carolis, B., de Gemmis, M., Odić, A., Košir, A. (eds) Emotions and Personality in Personalized Services. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-31413-6_2

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