Advertisement

How Ill Is Online Health Care? An Overview on the Iberia Peninsula Health Care Institutions Websites Accessibility Levels

  • José Martins
  • Ramiro GonçalvesEmail author
  • Frederico Branco
  • Jorge Pereira
  • Carlos Peixoto
  • Tânia Rocha
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 445)

Abstract

The current urge on using Internet for both social and professional tasks, alongside with the existence of over 80 million European citizens with some sort of disability as led to the need for an accessible Web [1]. Given, the also increasing thrive for searching the web for health related information and the assumption of heath care institutions as the creators of this type of information, a research study was developed in order to evaluate the accessibility levels of the Iberian health care institutions. From this study, that used ACESSWEB as the evaluation platform, it was possible to perceive that none of the evaluated websites was WCAG 2.0 compliant and that, despite the poor results, Spanish websites presented more accessibility concerns than the Portuguese. Hence, the situation is critical and a significant effort must be done in order to allow citizens with disabilities to have access to the much needed health related information.

Keywords

eHealth Iberian peninsula Health care Web accessibility ACESSWEB 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
  2. 2.
    Klein, E., Bolfing, A., Riesch, M.: Checking Web Accessibility with the Content Accessibility Checker (CAC). In: Miesenberger, K., Fels, D., Archambault, D., Peňáz, P., Zagler, W. (eds.) Computers Helping People with Special Needs, vol. 8547, pp. 109-112. Springer International Publishing (2014)Google Scholar
  3. 3.
    Martins, J.: Avaliação de acessibilidade dos sítios Web das empresas portuguesas. Dep. of Engineering vol. Master Degree. Universidade de Trás-os-Montes e Alto Douro (2008)Google Scholar
  4. 4.
    Martín, A., Rossi, G., Cechich, A., Gordillo, S.: Engineering accessible Web applications. An aspect-oriented approach. World Wide Web 13, 419-440 (2010)Google Scholar
  5. 5.
    Felizardo, V., Sousa, P., Oliveira, D., Alexandre, C., Garcia, N., Garcia, N.: TICE.Healthy: Integração de soluções TIC para a “Saúde e Qualidade de Vida”. RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação 17-32 (2014)Google Scholar
  6. 6.
    Randeree, E., Rao, H.: E-health and assurance: curing hospital websites. International Journal of Electronic Healthcare 1, 33-46 (2004)Google Scholar
  7. 7.
    Gonçalves, R., Martins, J., Branco, F.: A Review on the Portuguese Enterprises Web Accessibility Levels – A Website Accessibility High Level Improvement Proposal. Procedia Computer Science 27, 176-185 (2014)Google Scholar
  8. 8.
    Gilbertson, T., Machin, C.: Guidelines, icons and marketable skills: an accessibility evaluation of 100 web development company homepages. In: Proceedings of the international cross-disciplinary conference on web accessibility, pp. 17. ACM, (2012)Google Scholar
  9. 9.
    Martins, J., Barroso, J., Gonçalves, R., Sousa, A., Bacelar, M., Paredes, H.: Transforming e-Procurement Platforms for PEPPOL and WCAG 2.0 Compliance. Information Science and Applications, pp. 973-980. Springer (2015)Google Scholar
  10. 10.
    Hakim, L., Deswindi, L.: Assessing the Effects of e-servicescape on Customer Intention: A Study on the Hospital Websites in South Jakarta. Procedia - Social and Behavioral Sciences 169, 227-239 (2015)Google Scholar
  11. 11.
    Hwang, J., McMillan, S., Lee, G.: Corporate web sites as advertising: An analysis of function, audience, and message strategy. Journal of Interactive Advertising 3, 10-23 (2003)Google Scholar
  12. 12.
    Huang, E., Liu, T., Wang, J.: E-health videos on Chinese hospitals’ websites. International Journal of Healthcare Management 7, 273-280 (2014)Google Scholar
  13. 13.
    de Haydu, C., Eleswarapu, S.V., Dabaja, A.A., Duke, C.M.: Objective assessment of the oncofertility educational information, available to women, on the websites of NCI-designated cancer centers in the US: do socioeconomic demographic profiles by state make a difference? Fertility and Sterility 104, e262 (2015)Google Scholar
  14. 14.
    Raji, S., Mahmud, M., Tap, A., Abubakar, A.: Usability Evaluation of Hospital Websites in Nigeria: What Affects End Users’ Preferences? In: Stephanidis, C. (ed.) HCI International 2014 - Posters’ Extended Abstracts, vol. 435, pp. 430-434. Springer International Publishing (2014)Google Scholar
  15. 15.
    Schenker, Y., London, A.: RIsks of imbalanced information on us hospital websites. JAMA Internal Medicine 175, 441-443 (2015)Google Scholar
  16. 16.
    Lin, C., Wittevrongel, L., Moore, L., Beaty, B., Ross, S.: An Internet-based patient-provider communication system: randomized controlled trial. Journal of medical Internet research 7, (2005)Google Scholar
  17. 17.
    Robeznieks, A.: Online and on target. Hospitals add sophistication to their websites, improving value to patients. Modern healthcare 41, 32-33 (2011)Google Scholar
  18. 18.
    Snyder, K., Ornes, L., Paulson, P.: Engaging Patients Through Your Website. Journal for Healthcare Quality 36, 33-38 (2014)Google Scholar
  19. 19.
    Ralston, J., Carrell, D., Reid, R., Anderson, M., Moran, M., Hereford, J.: Patient web services integrated with a shared medical record: patient use and satisfaction. Journal of the American Medical Informatics Association 14, 798-806 (2007)Google Scholar
  20. 20.
    Silvestre, J., Tomlinson-Hansen, S., Fosnot, J., Taylor, J.: Plastic Surgery Residency Websites: A Critical Analysis of Accessibility and Content. Annals of Plastic Surgery 72, 265-269 (2014)Google Scholar
  21. 21.
    Noh, K., Jeong, E., You, Y., Moon, S., Kang, M.: A study on the current status and strategies for improvement of web accessibility compliance of public institutions. J. open innov. 1, 1-17 (2015)Google Scholar
  22. 22.
    Gonçalves, R., Martins, J., Branco, F., Pereira, J., Rocha, T., Peixoto, C.: AccessWeb Barometer - A Web Accessibility Evaluation and Analysis Platform. INTERNET 2015 - The Seventh International Conference on Evolving Internet. IARIA, Malta (2015)Google Scholar
  23. 23.
    Kamoun, F., Almourad, M.: Accessibility as an integral factor in e-government web site evaluation: The case of Dubai e-government. Information Technology & People 27, 208-228 (2014)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • José Martins
    • 1
    • 2
  • Ramiro Gonçalves
    • 1
    • 2
    Email author
  • Frederico Branco
    • 1
    • 2
  • Jorge Pereira
    • 1
  • Carlos Peixoto
    • 1
  • Tânia Rocha
    • 1
    • 2
  1. 1.University of Trás-os-Montes e Alto DouroVila RealPortugal
  2. 2.INESC TEC and UTADVila RealPortugal

Personalised recommendations