Abstract
Health information exchange (HIE) is the process of electronically sharing patient-level health information to support care delivery. While HIE is widely expected to improve care outcomes, it also holds the potential to introduce new types of patient safety errors. These errors largely derive from a failure to develop and consistently execute a set of internal processes within provider organizations on which HIE depends. In this chapter, we focus on two common types of HIE errors: (1) those related to patient identification and matching and (2) those related to efforts to protect patient privacy. We use case studies to illustrate the errors, analyze the root causes, and describe potential solutions.
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Parker, C.J., Adler-Milstein, J. (2016). Errors Related to Health Information Exchange. In: Agrawal, A. (eds) Safety of Health IT. Springer, Cham. https://doi.org/10.1007/978-3-319-31123-4_12
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DOI: https://doi.org/10.1007/978-3-319-31123-4_12
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