Abstract
Co-production is an increasing debate within public management. “It goes to the heart both of effective public service delivery and of the role of public services in achieving other societal ends—such as social inclusion or citizen engagement” Osborne et al. (Br. J. Manag. 24:S31–S47, 2012).
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Notes
- 1.
As this study follows the distinction introduced by Osborne and Strokosch (2013), we aggregate both individual and collective factors at operational level. Consequently, we partially follow the categories introduced by previous studies (Gilardi et al. 2014; Sorrentino et al. 2015; Bracci and Chow 2016, Chap. 4 of this book).
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Bassani, G., Cattaneo, C., Galizzi, G. (2016). Co-production in Action: The Case of an Italian Residential Care Home. In: Fugini, M., Bracci, E., Sicilia, M. (eds) Co-production in the Public Sector. SpringerBriefs in Applied Sciences and Technology(). Springer, Cham. https://doi.org/10.1007/978-3-319-30558-5_5
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