Case Study 3 of Workplace English Training in a Mainland China Dishwasher Production Company N

Abstract

This chapter reports case study 3 in a mainland China dishwasher production company, which is a Sino-Italian joint venture, and analyzes the factors which influenced its effectiveness. This case study of workplace English training program in company N has been successfully implemented with a comfortable 12-person group. The training program has been effective in improving participants’ international business communicative competence. One participant has achieved success in its international communicative competence development while enjoying an international career. The other participants have continued to have some difficulties with the use of English in their work. One constraint to good learning outcomes has been the lack of English use climate and environment in the Wuxi, mainland China’s office. Nevertheless, on-the-job English use has provided a way out of such constraints, allowing further improvement. The staff training and development policies in company N have also been encouraging employees’ workplace English communication skills development in offering formal learning opportunities.