Abstract
Organizations increasingly rely on groups or teams to carry out many types of tasks. To assess individuals’ capabilities in working with others and the performance or productivity of groups, groupwork must be incorporated into performance assessments. The purpose of this chapter is to enumerate and describe the challenges that emerge in performance assessments that include groupwork, and to offer suggestions for addressing the challenges and identify areas for future research. One set of challenges is that groups may function differently and in ways that do not align well with the goal of the assessment. Group dynamics influencing assessment scores include the nature of task-related interaction with others, lack of involvement of one or more team members, uncoordinated group communication, social-emotional processes, and division of labor. Another set of challenges is the large number of sources of measurement error that are unique to groupwork or that operate in new and different ways in groupwork settings. These sources, which have implications for validity and reliability, include variation due to group composition, role assignment in the group, task and type of task, occasion of observation, rater and type of rating or rating scale, and automatic coding and scoring. This chapter describes strategies for investigating and addressing the complexity involved in assessing groupwork performance, and describes implications for practice.
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Notes
- 1.
It should be noted that other self-rating methods for gauging teamwork skills include questionnaires asking respondents to rate their own skills (e.g., “I am a good listener”), and multiple-choice situational judgment tests asking examinees to pick the best option for resolving hypothetical groupwork scenarios or pick the option that best represents how they would react (National Research Council 2011; Wang et al. 2009). Because these measures typically are not directly tied to actual groupwork activities, they are not considered further here.
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Webb, N.M. (2016). Incorporating Groupwork into Performance Assessments: Psychometric Issues. In: Wimmers, P., Mentkowski, M. (eds) Assessing Competence in Professional Performance across Disciplines and Professions. Innovation and Change in Professional Education, vol 13. Springer, Cham. https://doi.org/10.1007/978-3-319-30064-1_13
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