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Towards an Ontology for Enterprise Interactions

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Information and Communication Technologies in Organizations and Society

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 15))

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Abstract

Enterprise interactions allow collaborations that add value, in terms of solutions for supporting flexible intra- and cross processes, interfacing the enterprise to its environment, and enabling its objects to act and react within their environment. In addition, they enable emerging knowledge. However, there is a lack of ontologies for interactions. Interaction ontology would share, integrate, and manage knowledge. This paper presents a typology of enterprise interactions towards a lightweight ontology for interactions that facilitate their engineering. First, it distinguishes different types of interactions by their nature, their issues, and their current realizations. Then, it conceptualizes them for the purpose of their modeling, design, realization, evaluation, and analysis. Finally, it proposes a lightweight ontology.

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Acknowledgment

The research leading to these results has received Project Funding from the Research Council of the Sultanate of Oman under Research Agreement No. ORG/SQU/ICT/14/011.

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Authors and Affiliations

  1. Department of Computer Science, Sultan Qaboos University, PO Box 36, PC 123, Al-Khod, Muscat, Oman

    Youcef Baghdadi

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  1. Youcef Baghdadi
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Correspondence to Youcef Baghdadi .

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Editors and Affiliations

  1. Dipartimento di Economia Aziendale, University of Verona, Verona, Italy

    Francesca Ricciardi

  2. Nanterre La Défense, Université Paris Ouest, Paris, France

    Antoine Harfouche

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Baghdadi, Y. (2016). Towards an Ontology for Enterprise Interactions. In: Ricciardi, F., Harfouche, A. (eds) Information and Communication Technologies in Organizations and Society. Lecture Notes in Information Systems and Organisation, vol 15. Springer, Cham. https://doi.org/10.1007/978-3-319-28907-6_17

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