E-learning Project Assessment Using Learners’ Topic in Social Media

  • Adriana Caione
  • Anna Lisa Guido
  • Roberto Paiano
  • Andrea Pandurino
  • Stefania PasanisiEmail author
Conference paper
Part of the Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering book series (LNICST, volume 160)


A correct assessment of e-learning projects is a complex task because there are several aspects (such as contents, technologies, organizations etc.) that must be considered and many actors (learners, teachers, pedagogues, etc.) each one with specific requirements to be met. In recent years, in order to standardize the evaluation and to define the quality features of an e-learning project, several sets of factors (called Critical Success Factors) have been defined. The Critical Success Factors are focused on many aspects but, in our vision, they don’t consider properly the learners’ opinions. The learner is exactly the main e-learning project stakeholder. Thus, he/she could be considered at the centre of the e-learning system and his/her opinions must be carefully evaluated. In this paper, we describe our idea to support the analysis of the learners’ discussions posted on the web2.0 media (like forums, wikis, etc.) and to support the subsequent evaluation of the lacks and the benefits of e-learning projects.


E-learning Unstructured sources Knowledge extraction Social media 


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Copyright information

© Institute for Computer Sciences, Social Informatics and Telecommunications Engineering 2016

Authors and Affiliations

  • Adriana Caione
    • 1
  • Anna Lisa Guido
    • 1
  • Roberto Paiano
    • 1
  • Andrea Pandurino
    • 1
  • Stefania Pasanisi
    • 1
    Email author
  1. 1.Department of Engineering for InnovationUniversity of SalentoLecceItaly

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