Public Libraries and Their Roles Within the Context of e-Government Literacy

  • Şahika Eroğlu
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 552)


Advancements in management approaches introduced the e-government model through developing information technologies. Additionally, roles of public libraries and librarians were identified in order to increase e-government use. Furthermore, trainings on e-government literacy become a significant part of public library services provided with traditional services. This study aims to reveal how roles and responsibilities of public libraries and librarians are conceptually defined and evaluated in the scope of e-government literacy. In this regard, similar cases are also examined and evaluated. According to results obtained from the literature review and statistics, it is emphasized that public libraries and librarians in Turkey can play an active role in order to provide efficient use of e-government services. It is also recommended in the study that public libraries should be well structured between the government and the society to which they belong.


e-Government e-Government literacy Public libraries Public librarians Turkey LIS programs 


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Copyright information

© Springer International Publishing Switzerland 2015

Open Access This chapter is distributed under the terms of the Creative Commons Attribution Noncommercial License, which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and source are credited.

Authors and Affiliations

  1. 1.Department of Information Management, Faculty of LettersHacettepe UniversityAnkaraTurkey

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