Digital Information Literacy: A Case Study in Oslo Public Library

  • Momena Khatun
  • Sirje Virkus
  • A. I. M. Jakaria  RahmanEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 552)


This paper examines the digital information literacy (DIL) of public library professionals in Norway and explores the ways to improve their skills as well as identify barriers to improvement. The case study method was used and semi-structured face-to-face interviews were conducted with twenty public library professionals. The knowledge sharing approach was visible among the staff, but the slow adaptation of technology, and organizational, personal, and technological barriers were hindering the DIL development. Online training modules, mapping the staff competencies, assessment of the staff needs, advanced and customized training programs, long-term strategies, and decentralized initiatives were suggested for the improvement of DIL.


Information literacy Digital information literacy Public library Librarians Oslo public library Deichmanske bibliotek 


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Authors and Affiliations

  • Momena Khatun
    • 1
  • Sirje Virkus
    • 2
  • A. I. M. Jakaria  Rahman
    • 3
    Email author
  1. 1.Independent ResearcherDhakaBangladesh
  2. 2.Institute of Information StudiesTallinn UniversityTallinnEstonia
  3. 3.Center for R&D Monitoring (ECOOM), Faculty of Social SciencesUniversity of AntwerpAntwerpBelgium

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