Abstract
According to a recent claim by IBM, every day we create 2.5 quintillion bytes of data – so much that 90 % of the data in the world today has been created in the last two years alone. These data come from a variety of sources and in diverse formats creating an ecosystem that apart from the many benefits and opportunities it offers, generates a number of problems and complications that might hinder and disorient people in their daily interaction with online information. In this respect, non-personalized systems and applications fail to meet the needs and goals of different users. The necessity for adaptation and personalization of today’s fast growing and dynamic computing systems, content and services is now even more recognizable since they can offer alternative solutions that could adequately support the increasing multi-purpose requests and desires of users. This chapter overviews the major influential dimensions and aspects around this uncontrolled and vague ever-expanding digital reality, and tries to sketch the shift of viewpoints towards new research challenges in creating adaptive and personalized interactive systems that consider the human in the ‘centre’. Main aim is to provide a first understanding of the context and dynamics around adaptation and personalization, and motivate the reader to appreciate the role of the user and individual differences in the design and development process of such systems.
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Germanakos, P., Belk, M. (2016). Personalization in the Digital Era. In: Human-Centred Web Adaptation and Personalization. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-28050-9_1
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DOI: https://doi.org/10.1007/978-3-319-28050-9_1
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