Abstract
The benefits of services, in terms of life cycle cost, can be challenging to prove to a customer making service purchase decisions. To support the buyers’ decision-making, the service provider can highlight all the benefits achieved by services and compare those to the service costs. In this paper, we will describe a practical case study the aim of which was to develop a method and a tool for estimating life cycle costs with or without service. The case company is Chiller Ltd. which is the largest manufacturer of air conditioning equipment in Finland.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
IEC 60300-3-3. (2004). Dependability management—Part 3-3: Application guide—Life cycle costing (2nd ed.).
Korpi, E., & Ala-Risku, T. (2008). Life cycle costing: A review of published case studies. Managerial Auditing Journal, 23(3), 240–261.
Niazi, A., Dai, J. S., Balabani, S., & Seneviratne, L. (2006). Product cost estimation: Technique classification and methodology review. Transactions of the ASME. Journal of Manufacturing Science and Engineering., 128(2), 563–575.
Woodward, D. G. (1997). Life cycle costing—Theory, information acquisition and application. International Journal of Project Management, 15(6), 335–344.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Kunttu, S., Välisalo, T., Kettunen, O., Aulanko, S. (2016). Life Cycle Cost Calculations Supporting Service Offering; Case Study of Air Conditioning Systems. In: Koskinen, K., et al. Proceedings of the 10th World Congress on Engineering Asset Management (WCEAM 2015). Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-27064-7_36
Download citation
DOI: https://doi.org/10.1007/978-3-319-27064-7_36
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-27062-3
Online ISBN: 978-3-319-27064-7
eBook Packages: EngineeringEngineering (R0)