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Breakthrough: Patient-Centered Organization of Information and Everyday Care

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Abstract

In organizing primary care and chronic diseases proximity to the patient is the most important principle and there is less of an advantage to be realized through scaling and bundling of expertise. This relates to the accessibility of care of the daily household type where service is more important than deep medical expertise. It also concerns the integrated healthcare for chronic and elderly patients who need solutions close to home. The challenge here is in particular that there are many different health practitioners treating the patient and there is a need for streamlined integration of the treatment and information surrounding the patient. There are brilliant business models in this patient-centered healthcare such as UCLA, ParkinsonNet, Laastari en Patrick Lund.

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Notes

  1. 1.

    Brouwer et al. (2013).

  2. 2.

    Christensen et al. (2009).

  3. 3.

    Wennberg (2010).

  4. 4.

    For more insight into the importance and the nature of quality in healthcare, see the speeches of Berwick (2004).

  5. 5.

    Christensen et al. (2009).

  6. 6.

    See for instance: Christensen et al. (2009).

  7. 7.

    Idem.

  8. 8.

    Christensen et al. (2009).

  9. 9.

    Lee (2004).

  10. 10.

    Statement of a patient who is participating in the IBD program of UCLA, Clovis CA, USA, 2012. In: UCLA Center for Inflammatory Bowel Diseases™ (2012), p. 64.

  11. 11.

    Video provided by the UCLA Center for Inflammatory Bowel Diseases, www.uclaibd.com, accessed on October 2013 via http://www.youtube.com/watch?v=da7dRLSQPEI.

  12. 12.

    Epping-Jordan et al. (2004), p. 299.

  13. 13.

    Smith et al. (2012), p. 1637.

  14. 14.

    Epping-Jordan et al. (2004), p. 304.

  15. 15.

    David Geffen School of Medicine at UCLA (2012), p. 2.

  16. 16.

    Ananthakrishnan et al. (2011), pp. 267–276.

  17. 17.

    Patient statement in UCLA Center for Inflammatory Bowel Diseases™ (2012), p. 42.

  18. 18.

    Hommes (2013), p. 1.

  19. 19.

    David Geffen School of Medicine at UCLA (2012), p. 2.

  20. 20.

    Hommes (2013), p. 3.

  21. 21.

    UCLA Health System Center for Inflammatory Bowel Diseases, www.uclaibd.com, accessed on October 2013 via: http://www.uclaibd.com/care-programs.php.

  22. 22.

    Inversed disease activity scores—Harvey-Bradshaw Index (Lancet 1980;8:514); Quality of life score with IBDQ—Partial Mayo Score (IBD 2008); IBDQ (Am J Gastroenterology 1996); Work productivity—WPAI (Clin Ther. 2008). In: UCLA Center for Inflammatory Bowel Diseases™ (2012), p. 55.

  23. 23.

    http://www.uclaibd.com/team.php.

  24. 24.

    Patient statement www.uclaibd.com, accessed on 24 October 2013 via http://www.uclaibd.com/hershel-sinay-patient-story.php.

  25. 25.

    David Geffen School of Medicine at UCLA (2012), p. 3.

  26. 26.

    UCLA Center for Inflammatory Bowel Diseases™ (2012), p. 61.

  27. 27.

    www.archimedesmodel.com.

  28. 28.

    UCLA Center for Inflammatory Bowel Diseases™ (2012), p. 53.

  29. 29.

    Idem, p. 63.

  30. 30.

    Hommes (2013), p. 3.

  31. 31.

    Spijkerman (2013).

  32. 32.

    http://nl.wikipedia.org/wiki/Ziekte_van_Parkinson.

  33. 33.

    Advertorial ParkinsonNet (2013).

  34. 34.

    www.parkinsonatlas.nl.

  35. 35.

    ParkinsonNet and Vektis (2013).

  36. 36.

    See parkinsonNet.info for more background information.

  37. 37.

    As stated by Bas Bloem is an interview as source for this case.

  38. 38.

    Wiegant (2012).

  39. 39.

    Aggarwal and Chick (2013).

  40. 40.

    http://en.wikipedia.org/wiki/MinuteClinic.

  41. 41.

    Nale and Boston (2012).

  42. 42.

    http://en.wikipedia.org/wiki/Convenient_care_clinic.

  43. 43.

    https://www.vhi.ie/swiftcare/index.jsp.

  44. 44.

    http://nl.wikipedia.org/wiki/Stockholm.

  45. 45.

    http://nl.wikipedia.org/wiki/Lijst_van_grote_Finse_steden.

  46. 46.

    www.laastari.com.

  47. 47.

    Lohvansuu and Laitinen (2011).

  48. 48.

    Global Health Partner (2011).

  49. 49.

    Basch (2002a, b, c); and the official website www.paddilund.com.

  50. 50.

    Abrahams (1998a, b, c).

  51. 51.

    Idem.

  52. 52.

    Basch, Part 1: Adventures with Dr Paddi Lund, p. 39.

  53. 53.

    Basch (2002a, b, c).

  54. 54.

    Abrahams (1998a, b, c).

  55. 55.

    Basch, Part 1: Adventures with Dr Paddi Lund, p. 41.

  56. 56.

    Basch transcript, p. 24.

  57. 57.

    Idem.

  58. 58.

    Basch transcript, p. 15/16.

  59. 59.

    Basch (2002a, b, c).

  60. 60.

    Idem.

  61. 61.

    Idem and the official website www.paddilund.com.

  62. 62.

    Basch transcript, p. 11.

  63. 63.

    Idem.

  64. 64.

    Idem.

  65. 65.

    Idem, p. 194.

  66. 66.

    Basch (2002a, b, c).

  67. 67.

    Basch transcript, pp. 15–16.

  68. 68.

    Basch Part 2, Adventures with Dr Paddi Lund, p. 39.

  69. 69.

    Basch (2002a, b, c).

  70. 70.

    Abrahams (1998a, b, c).

  71. 71.

    Basch transcript, p. 20.

  72. 72.

    Basch (2002a, b, c).

  73. 73.

    Average income of dentists in Australia based on information from http://www.healthcare-salaries.com/physicians/dentist-salary and http://www.payscale.com/research/AU/Job=Dentist/Salary.

  74. 74.

    Basch (2002a, b, c).

  75. 75.

    Idem.

  76. 76.

    Idem.

  77. 77.

    Idem.

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Author information

Authors and Affiliations

  1. Zilveren Kruis, Achmea, Amsterdam, The Netherlands

    Jeroen Kemperman

  2. &samhoud, Utrecht, The Netherlands

    Jeroen Geelhoed

  3. Achmea, Tilburg, The Netherlands

    Jennifer op ‘t Hoog

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  1. Jeroen Kemperman
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Editors and Affiliations

  1. Zilveren Kruis, Achmea, Amsterdam, The Netherlands

    Jeroen Kemperman

  2. &samhoud, Utrecht, The Netherlands

    Jeroen Geelhoed

  3. Achmea, Tilburg, The Netherlands

    Jennifer op ‘t Hoog

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Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (2017). Breakthrough: Patient-Centered Organization of Information and Everyday Care. In: Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (eds) Brilliant Business Models in Healthcare. Springer, Cham. https://doi.org/10.1007/978-3-319-26440-0_7

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