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Value Creation and Overall Framework

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Brilliant Business Models in Healthcare

Abstract

Business models prove their brilliance by the value they create for all stakeholders and are challenged to renew themselves for the future.

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Notes

  1. 1.

    See for instance: Zeithaml et al. (1985, 1990), Reichheld (1996), and Heskett et al. (2003, 2008).

  2. 2.

    See for instance: Bügel (2004).

  3. 3.

    Kemperman and Van Engelen (1999).

  4. 4.

    Sisodia et al. (2007). Sisodia reviewed the return on investment of these organizations over a period of 10 years.

  5. 5.

    Collins (2001).

  6. 6.

    Heskett et al. (2008).

  7. 7.

    Heskett et al. (2003) and Geelhoed et al. (2014).

  8. 8.

    Heskett et al. (2008).

  9. 9.

    Kemperman et al. (2013).

  10. 10.

    Collins and Porras (1994).

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Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (2017). Value Creation and Overall Framework. In: Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (eds) Brilliant Business Models in Healthcare. Springer, Cham. https://doi.org/10.1007/978-3-319-26440-0_3

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