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What is a Business Model?

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Brilliant Business Models in Healthcare

Abstract

It is one thing to have a terrific vision, but something else for it to be effected in a manner that creates value. A business model helps to systematically define the manner in which the organization creates value and for whom. It consists of four components: market segments, customer value, delivery and operation.

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Notes

  1. 1.

    Kemperman et al. (2000).

  2. 2.

    Kemperman et al. (2013).

  3. 3.

    With thanks to Jan Willem Kuenen, who pointed out this phenomenon to the authors.

  4. 4.

    Kemperman and Van Engelen (1999), Kemperman et al. (2000), Heskett et al. (2008), Kemperman and Trampe (2012), and Geelhoed et al. (2014).

  5. 5.

    Reddy et al. (1993).

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Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (2017). What is a Business Model?. In: Kemperman, J., Geelhoed, J., op ‘t Hoog, J. (eds) Brilliant Business Models in Healthcare. Springer, Cham. https://doi.org/10.1007/978-3-319-26440-0_2

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