Skip to main content

Promoting e-Commerce Software Platforms Adoption as a Means to Overcome Domestic Crises: The Cases of Portugal and Spain Approached from a Focus-Group Perspective

  • Conference paper
  • First Online:
Trends and Applications in Software Engineering

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 405))

Abstract

Focus group interactions led to a set of strategic recommendations with regards to how to improve e-Commerce adoption levels in Iberian enterprises, essential in times of crises. Suggestions include: (1) Create actions to influence the governments of the Iberian Peninsula to re-evaluate the legislation that regulates e-Commerce; (2) Encourage venture capitalists, banks and business angels to create financing lines with better access; (3) Encourage European institutions of higher education to create partnerships with Iberian enterprises in a way that the technical know-how in these enterprises could be mixed with the scientific knowledge of those institutions; (4) Create, alongside with training organizations and universities, a set of new training courses directed at Iberian enterprises focusing on concepts such as Web 2.0 capabilities and the maintaining of a coherent online organizational identity. Increases in e-Commerce transactions may bring changes in mentality and greater prosperity to nations such as Portugal and Spain.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Ifinedo, P.: An empirical analysis of factors influencing internet/e-business technologies adoption by SMEs in Canada. Int. J. Inf. Technol. Decis. Making 10(4), 731–766 (2011)

    Google Scholar 

  2. Trkman, P.: The critical success factors of business process management. Int. J. Inf. Manage. 30, 125–134 (2010)

    Article  Google Scholar 

  3. Pereira, J., Martins, J., Gonçalves, R., Santos, V.: CRUDi framework proposal: financial industry application. Behav. Inf. Technol. 33(10), 1093–1110 (2014)

    Google Scholar 

  4. Morais, E., Pires, A., Gonçalves, R.: e-Business maturity: constraints associated with their evolution. J. Organ. Comput. Electron. Commer. (2011)

    Google Scholar 

  5. Branco, F., Gonçalves, R., Martins, J., Cota, M.: Decision support system for the agri-food sector—the Sousacamp group case. In: World Conference on Information Systems and Technologies. AISTI, Azores, Portugal (2015)

    Google Scholar 

  6. Martins, J., Gonçalves, R., Pereira, J., Cota, M.: Iberia 2.0: a way to leverage Web 2.0 in organizations. In: 7th Iberian Conference on Information Systems and Technologies (CISTI 2012), pp. 1–7, Madrid, Spain (2012)

    Google Scholar 

  7. EU: small and medium-sized enterprises (SMEs)—fact and figures about the EU’s small and medium enterprise (SME). Policy highlights overview. EU (2011)

    Google Scholar 

  8. Grandon, E.E., Nasco, S.A., Mykytyn Jr, P.P.: Comparing theories to explain e-Commerce adoption. J. Bus. Res. 64, 292–298 (2011)

    Article  Google Scholar 

  9. Solaymani, S., Sohaili, K., Yazdinejad, E.: Adoption and use of e-commerce in SMEs. Electron. Commer. Res. 12, 249–263 (2012)

    Article  Google Scholar 

  10. Gonçalves, R., Barroso, J., Varajão, J., Bulas-Cruz, J.: A model of electronic commerce initiatives in portuguese organizations. Interciencia 33, 120–128 (2008)

    Google Scholar 

  11. Thomas, B., Simmons, G.: e-Commerce adoption and small business in the global marketplace: tools for optimization. IGI Global, Hershey (2010)

    Google Scholar 

  12. Goncalves, R., Branco, F., Martins, J., Santos, V., Pereira, J.: Customer feedback and Internet: means used by the biggest Portuguese companies. In: 2011 Proceedings of the International Conference on e-Business (ICE-B), pp. 1–4 (2011)

    Google Scholar 

  13. Chatterjee, D., Grewal, R., Sambamurthy, V.: Shaping up for e-Commerce: institutional enablers of the organizational assimilation of web technologies. MIS Q. 26, 65–89 (2002)

    Article  Google Scholar 

  14. Hadaya, P.: Determinants of the future level of use of electronic marketplaces: the case of Canadian firms. Electron. Commer. Res. 6, 173–185 (2006)

    Article  Google Scholar 

  15. Oliveira, T., Dhillon, G.: From adoption to routinization of B2B e-Commerce: understanding patterns across Europe. J. Glob. Inf. Manag. 23, 24–43 (2015)

    Article  Google Scholar 

  16. Alam, S.: An empirical study of factors affecting electronic commerce adoption among SMEs in Malaysia. J. Bus. Econ. Manage. 12, 375 (2011)

    Google Scholar 

  17. Grandón, E.E., Nasco, S.A., Mykytyn Jr, P.P.: Comparing theories to explain e-Commerce adoption. J. Bus. Res. 64, 292–298 (2011)

    Article  Google Scholar 

  18. Simmons, G., Armstrong, G., Durkin, M.: An exploration of small business website optimization: enablers, influencers and an assessment approach. Int. Small Bus. J. 29, 534–561 (2011)

    Article  Google Scholar 

  19. Jesuíno, J.: Leadership and culture in Portugal. In: Chhokar, J., Brodbeck, F., House, R. (eds.) Culture and Leadership Across The World—The GLOBE Book of in-depth Studies of 25 Societies, pp. 583–621. Psychology Press, Routledge (2008)

    Google Scholar 

  20. O’Connell, J., Prieto, J., Gutierrez, C.: Managerial culture and leadership in Spain. In: Chhokar, J., Brodbeck, F., House, R. (eds.) Culture and Leadership Across the World—The GLOBE Book of in-depth Studies f 25 Societies, pp. 623–654. Psycology Press, Routledge (2008)

    Google Scholar 

  21. EU: Europe’s digital competitiveness report. European Union (2010)

    Google Scholar 

  22. Morais, E., Gonçalves, R., Pires, J.: Electronic commerce maturity: a review of the principal models. In: IADIS International Conference on e-Society, Lisbon, Portugal (2007)

    Google Scholar 

  23. Eurostat: Eurostat community survey on ICT usage by households and by individuals. EU (2011)

    Google Scholar 

  24. Ghauri, P., Gronhaug, K.: Research Methods in Business Studies, 4th Edn. Prentice Hall, New York (2010)

    Google Scholar 

  25. Bernard, H.R.: Research Methods in Anthropology: Qualitative and Quantitative Approaches. AltaMira Press, Thousand Oaks (2005)

    Google Scholar 

  26. Kotler, P., Keller, K.: Marketing Management, 13th Edn. Prentice Hall, Englewood Cliffs (2008)

    Google Scholar 

  27. Gonçalves, R., Martins, J., Pereira, J., Oliveira, M., Ferreira, J.: Accessibility levels of Portuguese enterprise websites: equal opportunities for all? Behav. Inf. Technol. 31, 659–677 (2011)

    Article  Google Scholar 

  28. Epstein, M.J.: Implementing successful e-Commerce initiatives. Strateg. Financ. 86, 23–29 (2005)

    Google Scholar 

  29. Takac, C., Hinz, O., Spann, M.: The social embeddedbess of decision making: opportunities and challenges. Electron. Markets Int. J. Netw. Bus. 21, 185–195 (2011)

    Article  Google Scholar 

  30. Hofstede, G.: Culture’s consequences: comparing values, behaviours, intitutions, and organizations across nations. SAGE Publications Inc., Thousand Oaks (2001)

    Google Scholar 

  31. Fonseca, B., Morgado, L., Paredes, H., Martins, P., Gonçalves, R., Neves, P., Nunes, R., Lima, J., Varajão, J., Pereira, A., Sanders, R., Barracho, V., Lapajne, U., Rus, M., Rahe, M., Mostert, A., Klein, T., Bojovic, V., Bošnjak, S., Bošnjak, Z., Carvalho, J., Duarte, I., Casaramona, A., Soraci, A.: PLAYER-a European project and a game to foster entrepreneurship education for young people. J. UCS 18, 86–105 (2012)

    Google Scholar 

  32. Martins, J., Gonçalves, R., Oliveira, T., Pereira, J., Cota, M.: Social networks sites adoption at firm level: a literature review. In: CISTI’2014—Iberian Conference on Information Systems and Technologies, Barcelona, Espanha (2014)

    Google Scholar 

  33. Venkatesh, V., Brown, S., Bala, H.: Bridging the qualitative-quantitative divide: guidelines for conducting mixed methods research in information systems. MIS Q. 37, 21 (2013)

    Google Scholar 

  34. Martins, J.: Adoção de Redes Sociais Online - Um estudo sobre os fatores que afetam a sua adoção ao nível das empresas. Departamento de Engenharias, vol. PhD. Universidade de Trás-os-Montes e Alto Douro (2014)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ramiro Gonçalves .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this paper

Cite this paper

Gonçalves, R., Martins, J., Pereira, J., Cota, M., Branco, F. (2016). Promoting e-Commerce Software Platforms Adoption as a Means to Overcome Domestic Crises: The Cases of Portugal and Spain Approached from a Focus-Group Perspective. In: Mejia, J., Munoz, M., Rocha, Á., Calvo-Manzano, J. (eds) Trends and Applications in Software Engineering. Advances in Intelligent Systems and Computing, vol 405. Springer, Cham. https://doi.org/10.1007/978-3-319-26285-7_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-26285-7_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-26283-3

  • Online ISBN: 978-3-319-26285-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics