Abstract
As behavioral health leaders, it is our responsibility to define core processes, clarify required outcomes and identify the measures that guide daily performance. Earlier chapters in this text give useful guidance on how to implement flowcharts, use the fishbone diagram for root cause analysis, and establish measures to keep improvement efforts on track. This chapter wraps up the tools section by offering an approach for planning and managing improvement projects within the behavioral health environment.
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Notes
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http://www.goodreads.com/author/quotes/60394.Kathleen_Norris, accessed 4/15/13
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- 3.
For a more complete treatment of the Quality Function Deployment tool, please refer to the author’s text (Duffy et al., 2006).
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Duffy, G.L. (2016). Project Planning Facilitates Effective Outcomes. In: O'Donohue, W., Maragakis, A. (eds) Quality Improvement in Behavioral Health. Springer, Cham. https://doi.org/10.1007/978-3-319-26209-3_11
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DOI: https://doi.org/10.1007/978-3-319-26209-3_11
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