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Modelling Sensible Business Processes

  • David Simões
  • Nguyen Hoang Thuan
  • Lalitha Jonnavithula
  • Pedro AntunesEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9446)

Abstract

In this paper we develop the concept of sensible business process, which appears in opposition to the more traditional concept of mechanistic business process that is currently supported by most business process modelling languages and tools. A sensible business process is founded on a rich model and affords predominant human control. Having developed a modelling tool supporting this concept, in this paper we report on a set of experiments with the tool. The obtained results show that sensible business processes (1) capture richer information about business processes; (2) contribute to knowledge sharing in organisations; and (3) support better process models.

Keywords

Sensible processes Process stories Business process modelling Business process management 

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • David Simões
    • 1
  • Nguyen Hoang Thuan
    • 2
  • Lalitha Jonnavithula
    • 2
  • Pedro Antunes
    • 2
    Email author
  1. 1.Faculty of SciencesUniversity of LisbonLisbonPortugal
  2. 2.School of Information ManagementVictoria University of WellingtonWellingtonNew Zealand

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