Abstract
Better care coordination is a crucial objective to answer to the rising complexity of healthcare and the associated increase in costs. Process-based organizations is a widely recommended method for achieving this goal. In this article an initiative of implementing a care process in a French public hospital group is analyzed. The procedure to design the care process is documented and the official care process is compared to the current situation in a hospital. This analysis shows how important local parameters are in such projects. The shortcomings of the approach are identified and propositions to overcome these issues are made.
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Lamé, G., Duong, TA., Jankovic, M., Cardinal, J.SL., Jouini, O. (2016). Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches. In: Auvray, G., Bocquet, JC., Bonjour, E., Krob, D. (eds) Complex Systems Design & Management. Springer, Cham. https://doi.org/10.1007/978-3-319-26109-6_8
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DOI: https://doi.org/10.1007/978-3-319-26109-6_8
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