Abstract
Clients of health informatics systems were surveyed to investigate the relationships between satisfaction with system characteristics and their effect on openness to frequent use of the health record systems. The study found that positive relationship exists between satisfaction with health informatics system availability and portability and between portability and usability. The findings interestingly highlight negative relationships between portability, security/accountability, and confidentiality on openness to use because of portability, confidentiality, and usability. The findings suggest that higher expectations of certain health informatics characteristics can often reduce client use of a health record system.
The original version of this chapter was revised. An erratum to this chapter can be found at DOI 10.1007/978-3-319-25973-4_26
An erratum to this chapter can be found at http://dx.doi.org/10.1007/978-3-319-25973-4_26
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Bozan, K., Datta, P. (2016). Satisfaction with Health Informatics System Characteristics and Their Effect on Openness to Frequent Use. In: Wickramasinghe, N., Troshani, I., Tan, J. (eds) Contemporary Consumer Health Informatics. Healthcare Delivery in the Information Age. Springer, Cham. https://doi.org/10.1007/978-3-319-25973-4_7
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DOI: https://doi.org/10.1007/978-3-319-25973-4_7
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