A Study on Usability of MobileSchool System for Secondary School: Role-Based Questionnaire Method

  • Ahmad Sobri HashimEmail author
  • Wan Fatimah Wan Ahmad
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9429)


MobileSchool system has been developed for the use of school administrators, teachers, students and parents of secondary schools in Malaysia. The system is a learning management systems (LMS) that allows users to conduct teaching, learning and administrative activities via mobile devices especially smartphones and tablets. This paper presents a study on usability of the system in evaluation phase of MobileSchool system development. During the evaluation phase, a usability test had been conducted to ensure the production of convincing outputs on the quality of the system. The test which applied role-based questionnaire method was conducted in User Experience (UX) Lab MIMOS Ltd. involving forty particpants (10 school administrators, 10 teachers, 10 students and 10 parents). This test involved the use of a web-based user experience test management system called Ultimate Reliable and Native Usability System (URANUS) version 2.3. The result showed that MobileSchool system has passed the usability requirements.


Usability Learning management system Secondary school Effectiveness Efficiency Satisfaction 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Computer and Information SciencesUniversiti Teknologi PetronasSeri IskandarMalaysia

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