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Understanding Privacy Concerns in Online Courses: A Case Study of Proctortrack

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Global Security, Safety and Sustainability: Tomorrow's Challenges of Cyber Security (ICGS3 2015)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 534))

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  • International Conference on Global Security, Safety, and Sustainability

Abstract

This study aims to investigate underlying causes of privacy concerns of online learners which emerged as a consequence from the launch of an automated proctoring technology by an educational institution. The privacy has become a vital issue in the modern age of information due to the complex, dynamic and fluid nature of privacy it is far from easy to define and understand what privacy means in certain situations. Consequently, designers of interactive systems often misunderstand privacy and even often ignore it, thus causing concerns for users. Using content analysis approach [1], qualitative data was collected and analysed from 130 online bloggers during the deployment phase of Proctortrack tool. The results and findings provide useful new insights into the nature and form of privacy concerns of online learners. Findings have theoretical as well as practical implications for the successful adoption of Massive Open Online Courses (MOOCs) and similar systems.

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Author information

Authors and Affiliations

  1. GSM London, London, UK

    Anwar ul Haq, Usman Butt, Asim Majeed & Aykut Ozkaya

  2. QABS, London, UK

    Arshad Jamal

Authors
  1. Anwar ul Haq
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  2. Arshad Jamal
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  3. Usman Butt
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  4. Asim Majeed
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  5. Aykut Ozkaya
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Corresponding author

Correspondence to Anwar ul Haq .

Editor information

Editors and Affiliations

  1. GSM London, London, United Kingdom

    Hamid Jahankhani

  2. SC Strategy Limited, London, United Kingdom

    Alex Carlile

  3. Sheffield Hallam University, Sheffield, United Kingdom

    Babak Akhgar

  4. Deutsche Bank, New York, USA

    Amie Taal

  5. City University, London, United Kingdom

    Ali G. Hessami

  6. Leeds Beckett University, Leeds, United Kingdom

    Amin Hosseinian-Far

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© 2015 Springer International Publishing Switzerland

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ul Haq, A., Jamal, A., Butt, U., Majeed, A., Ozkaya, A. (2015). Understanding Privacy Concerns in Online Courses: A Case Study of Proctortrack. In: Jahankhani, H., Carlile, A., Akhgar, B., Taal, A., Hessami, A., Hosseinian-Far, A. (eds) Global Security, Safety and Sustainability: Tomorrow's Challenges of Cyber Security. ICGS3 2015. Communications in Computer and Information Science, vol 534. Springer, Cham. https://doi.org/10.1007/978-3-319-23276-8_12

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  • DOI: https://doi.org/10.1007/978-3-319-23276-8_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-23275-1

  • Online ISBN: 978-3-319-23276-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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