Project Controlling in Telecommunication Industry

Abstract

Telecommunication industry is in transformation stage and characterised by heavy capital intensity and high-risk environment. Ensuring that capital expenditures projects in the industry meet their promises, i.e. achieve the goals set in strategic plans is a complex task, which cannot be solved by conventional, project management techniques. To solve this task in the environment of high uncertainty we develop project controlling system that identifies the key project’s goals, “tracks” the progress of achieving these goals by using risk-oriented control procedures and suggests remediation measures to reduce the deviations from the project’s goals. We developed the reference model of project controlling in telecommunication industry and described examples of controls used in the system, where and when they should be implemented. We argue that implementation of project controlling can reduce the deviations from goals set by the project’s plan by around 50%.