Abstract
Changes in traditional sectors, such as cultural heritage, have stemmed from technological innovations, which brought new opportunities for the valorization of cultural heritage, as well as new competences requirements. With a specific focus on cultural organizations, the technology can provide greater efficiency in the coordination of processes and facilitate the development of new activities that can generate economic returns. Touristic guides have a prominent role in cultural heritage valorization as they contribute to deliver a full and comprehensive experience to the visitors. Therefore, the technology adoption and usage of the touristic guides should have a direct impact on the valorization of cultural heritage through ICTs. In this paper, we aim at identifying the sensemaking that each actor confers to the technological innovations, and its impact on cultural heritage valorization.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Kalay, Y., Kvan, T., Affleck, J. (eds.): New heritage: New media and cultural heritage. Routledge (2007)
Corradini, E., Campanella, L.: The multimedia technologies and the new realities for knowledge networking and valorisation of scientific cultural heritage. The role of the Italian University Museums network. In: Marchegiani, L. (ed.): Proceedings of the International Conference on Sustainable Cultural Heritage Management. Societies, Institutions, and Networks, pp. 283–297. ROMA: Aracne (2013)
Salvemini, S., Soda, G.: Artwork and Network. Reti Organizzative e Alleanze per lo Sviluppo dell’industria Culturale, Egea (2001)
Keene, S.: Becoming digital. Museum Management and Curatorship, vol. 15, no. 3, pp. 299–313, Taylor & Francis, Singapore (1996)
Ippoliti E., Meschini A.: Media digitali per il godimento dei beni culturali, in Disegnarecon, vol. 4, no. 8 (2011)
Morrissey, K., Worts, D.: A place for the muses? Negotiating the role of technology in museums. In: Thomas, S., Mintz, A. (eds.) The Virtual and the Real: Media in the Museum (1998)
Markus, M.L., Robey, D.: Information Technology and Organizational Change: Causal Structure in Theory and Research, Management Science (1988)
Marty, P. F.: The changing nature of information work in museums. J. Am. Soc. Inform. Sci. Technol. 58(1) (2007)
Marchegiani, L. (ed.): Proceedings of the International Conference on Sustainable Cultural Heritage Management. Societies, Institutions, and Networks. ROMA: Aracne (2013)
Orlikowski, W.J.: Using technology and constituting structures: a practice lens for studying technology in organizations. Organ. Sci. 11(4) (2000)
Orlikowski, W.J., Robey, D.: Information technology and the structuring of organizations. Inf. syst. Res. 2(2), 143–169 (1991)
Leonardi, P.: Theoretical foundations for the study of sociomateriality. Inf. Organ. 23(2), 59–76 (2013)
Leonardi, P.M., Barley, S.R.: What’s under construction here? social action, materiality and power in constructivist studies of technology and organizing. Acad. Manag. Ann. (2010)
Orliwkowski, W.J., Scott, S.V.: Sociomateriality: challenging the separation of technology, work and organization. Acad. Manag. Ann. (2008)
Sepe, M., Di Trapani, G.: Cultural tourism and creative re-generation: two case studies. In: International Journal of Culture, Tourism and Hospitality Research, vol. 4, no. 3, pp. 214–227, received December 2009, accepted March 2010
Sher, P.J., Lee, V.C.: Information Technology as a facilitator for enhancing dynamic capabilities through knowledge management. Inf. Manag. 41(8), 933–945 (2004)
Sparacino, F.: The Museum Wearable: real-time sensor-driven understanding of visitors’ interests for personalized visually-augmented museum experiences. In: Proceedings of: Museums and the Web (2002)
Dubini P., De Carlo M.: Integrating Heritage Management and Tourism at Italian Cultural Destinations, Int. J. Arts Manag. 12(2), (2010)
Bagdadli S., Dubini P., Sillano M.T., Landini R., Mazza C., Tortoriello M.: Nuove professionalità : progettisti per lo sviluppo di sistemi culturali integrati, Rapporto di Ricerca, CRORA – Università Bocconi (2000)
Venkatesh V., Davis F., A theoretical extension of the technology acceptance model: four longitudinal field studies. Manag. Sci. 46(2) (2000)
Child J., Mcgrath R.G.: Organizations unfettered: organizational form in an information-intensive economy. Acad. Manag. J. 44(6) (2001)
Fahy A.: Musei d’arte e tecnologie dell’informazione e della comunicazione. In: Bodo S. (ed.) Il museo relazionale. Riflessioni ed esperienze europee, Torino, Fondazione Giovanni Agnelli (2003)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Marchegiani, L., Rossi, G. (2016). Technology Applied to the Cultural Heritage Sector has not (yet) Exceeded Our Humanity. In: Rossignoli, C., Gatti, M., Agrifoglio, R. (eds) Organizational Innovation and Change. Lecture Notes in Information Systems and Organisation, vol 13. Springer, Cham. https://doi.org/10.1007/978-3-319-22921-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-22921-8_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-22920-1
Online ISBN: 978-3-319-22921-8
eBook Packages: Business and ManagementBusiness and Management (R0)