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Logistics and Supply Chain Innovation pp 413–431Cite as

Serious Games for Improving Situational Awareness in Container Terminals

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Abstract

Container terminals decouple the long-distance, high volume deep-sea transport from the short-distance, highly fragmented hinterland transport. As around 65 % of general cargo is shipped in containers, these terminals play a very important role in global trade. Planning and aligning the activities in and around container terminals is quite difficult, even more because of frequent disturbances in the seaside and the landside operations within the transportation network. The theory of Situational Awareness (SA) might help to improve the alignment between planning activities and to increase resilience. SA asks, however, for a different way of working and communicating. Awareness and practice sessions are needed to train managers and planners to use the SA concepts. The Dinalog project SALOMO has developed tools and serious games to serve as a training, learning, and “try-out” tool for students and practitioners to gain experience in Situational Awareness, alignment of planning activities, and in dealing with disturbances in and around container terminals. This chapter discusses the Situational Awareness framework, on which the tools and games have been built, as well as first experiences in using these tools and games.

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Notes

  1. 1.

    World Economic Forum. New models for addressing supply chain and transport risk. http://www3.weforum.org/docs/WEF_SCT_RRN_NewModelsAddressingSupplyChainTransportRisk_IndustryAgenda%202012.

  2. 2.

    http://www.inthere.nl.

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Acknowledgments

This research was funded by Dinalog, the Dutch Institute for Advanced Logistics. The SALOMO project (2011–2015) was carried out by TU Delft, APM Terminals Maasvlakte 2, InThere, Open Universiteit, Rotterdam World Gateway, TBA, TeamSupport, TRAIL Research School, and University of Maryland.

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Authors and Affiliations

  1. TU Delft, PO Box 5015, 2600 GA, Delft, The Netherlands

    Alexander Verbraeck, Shalini Kurapati & Heide Lukosch

Authors
  1. Alexander Verbraeck
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  2. Shalini Kurapati
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  3. Heide Lukosch
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Correspondence to Alexander Verbraeck .

Editor information

Editors and Affiliations

  1. University of Twente Faculty of Electrical Engineering, Enschede, Overijssel, The Netherlands

    Henk Zijm

  2. Institute for Logistics and Service Management, FOM University of Applied Sciences Essen, Essen, Germany

    Matthias Klumpp

  3. Institute of Transport Logistics, TU Dortmund University, Dortmund, Germany

    Uwe Clausen

  4. Dortmund, Germany

    Michael ten Hompel

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Verbraeck, A., Kurapati, S., Lukosch, H. (2016). Serious Games for Improving Situational Awareness in Container Terminals. In: Zijm, H., Klumpp, M., Clausen, U., Hompel, M. (eds) Logistics and Supply Chain Innovation. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-319-22288-2_25

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  • DOI: https://doi.org/10.1007/978-3-319-22288-2_25

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-22287-5

  • Online ISBN: 978-3-319-22288-2

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