Human Resource Characteristics and E-Business: ANfsQCA Analysis

  • Enrique Bernal-JuradoEmail author
  • Miguel Jesús Medina-Viruel
  • Adoración Mozas-Moral
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 222)


Electronic business (e-business) is becoming a real alternative to traditional market channels, particularly for the organic product sector. Traditionally, this sector has faced a multitude of commercial obstacles that e-business can solve.

The present paper examines how the characteristics of the company’s manager – following upper echelon theory – and the number of office employees available can boost or limit this sector’s use of information and communication technology (ICT) and, specifically, electronic business.

This study, which used the fuzzy set Quality Comparative Analysis (fsQCA) method, confirms that for companies in this sector to make full use of e-business, the number of office employees available and the characteristics of the manager (age, educational background, knowledge of ICTs and view of the benefits of ICTs for product marketing) are important.


Information and communication technologies (ICT) Upper echelon electronic business fuzzy set Quality Comparative Analysis (fsQCA) 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Enrique Bernal-Jurado
    • 1
    Email author
  • Miguel Jesús Medina-Viruel
    • 1
  • Adoración Mozas-Moral
    • 1
  1. 1.University of JaenJaenSpain

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