Abstract
With the growing recognition that brands are valuable assets to organizations, the measurement of brand equity has thus been of interest to the academic and practice communities. Various approaches to measuring brand value have developed but are not yet universally accepted. To capture the qualitative characteristics of brands, this paper attempts to apply fuzzy logic analysis to model the brand values of Taiwan’s banking industry. And, we adopt the Hirose model to examine the effectiveness of the fuzzy logic approach in the context of brand valuation. Our findings show that the fuzzy logic and the Hirose models present similar trends in relation to brand estimation. The evidence provided by this paper would enrich our understanding of the brand valuation methodology.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Aaker, D.A.: Managing Brand Equity: Capitalizing on the Value of a Brand Name. Free Press, New York (1991)
Aaker, D.A.: Building Strong Brands. Free Press, New York (1996)
Aaker, D.A.: Dimensions of brand personality. Journal of Marketing Research 34(3), 347–356 (1997)
Ackerberg, D.A.: Empirically distinguishing informative and prestige effects of advertising. RAND Journal of Economics 32(2), 316–333 (2001)
Ailawadi, K.L., Lehmann, D.R., Neslin, S.A.: Revenue Premium as an Outcome Measure of Brand Equity. Journal of Marketing 67, 1–17 (2003)
Altrock, C.V.: Fuzzy Logic and NeuroFuzzy Applications in Business and Finance. Prentice Hall, Upper Saddle River (1996)
Ambler, T.: Marketing and the Bottom Line. FT Prentice Hall, London (2003)
Anon: Key imperatives for value creation, Life Insurance International, August 2004 edition, 8–9 (2004a)
Anon: The future of financial services, US Banker, Thomas Media, Bristol, 4–6 (2004b)
Ballow, J.J., Burgman, R., Molnar, M.J.: Managing for shareholder value: Intangibles, future value and investment decisions. Journal of Business Strategy 25(3), 26–34 (2004)
Benrud, E.: Competition between low and high quality products in the financial service market. Journal of Financial Services Research 23(2), 133–147 (2004)
Chaudhuri, A.: Brand equity or double jeopardy? Journal of Product & Brand Management 4(1), 26–32 (1995)
Chaudhuri, A.: How brand reputation affects the advertising-brand equity link. Journal of Advertising Research 42, 33–43 (2002)
Chaudhuri, A., Holbrook, M.B.: The chain of effects from brand trust and brand effect to brand performance: The role of brand loyalty. Journal of Marketing 65, 81–93 (2001)
Choi, T.M., Liu, N., Liu, S.C., Mak, J., To, Y.T.: Fast fashion brand extensions: An empirical study of consumer preferences. Journal of Brand Management 17(7), 472–487 (2010)
Chu, S., Keh, H.T.: Brand value creation: Analysis of the interbrand-business week brand value rankings. Marketing Letters 17, 323–331 (2006)
Dawes, J.G., Mundt, K., Sharp, B.: Consideration sets for financial services brands. Journal of Financial Services Marketing 14(3), 190–202 (2009)
deChernatony, L., Dall’Olmo Riley, F., Harris, F.: Criteria to assess brand success. Journal of Marketing Management 14(7), 765–781 (1998)
deChernatony, L., Cottam, S.: Internal brand factors driving successful financial services brands. European Journal of Marketing 40(5/6), 611–633 (2006)
deChernatony, L., Harris, F., Christodoulides, G.: Developing a brand performance measure for financial services brands. The Service Industries Journal 24(2), 15–33 (2004)
Denby-Jones, S.: Mind the gap. The Banker 145, 66–67 (1995)
Dick, A.S., Basu, K.: Customer loyalty: Towards an integrated framework. Journal of The Academy of Marketing Science 22(2), 99–113 (1994)
Doyle, P.: Building value-based branding strategies. Journal of Strategic Marketing 4, 255–268 (2001)
Draeseke, R., Giles, D.E.A.: A fuzzy logic approach to modeling the New Zealand underground economy. Mathematics and Computers in Simulation 59, 115–123 (2002)
Farquhar, P.H.: Managing brand equity. Marketing Research 1, 24–33 (1989)
Fehle, S., Fournier, S.M., Madden, T.J., Shrider, D.G.: Brand value and asset pricing. Quarterly Journal of Finance and Accounting 47(1), 3–26 (2008)
Gibson, R.: The end of the line? overkill on extensions, Wall Street Journal, B1, June 18, 1990
Hem, L.E., Iversen, N.M.: Transfer of brand equity in brand extension: The importance of brand loyalty. Advances in Consumer Research 30, 72–79 (2003)
Hirose, Y.: The Report of the Committee on Brand Valuation, Ministry of Economy, Trade and Industry, The Government of Japan (2002)
Hirschey, M., Weygandt, J.J.: Amortization policy for advertising and research and development expenditures. Journal of Accounting Research 23, 326–335 (1985)
Ho, Y.K., Keh, H.T., Ong, J.: The effects of R&D and advertising on firm value: An examination of manufacturing and non-manufacturing firms. IEEE Transactions on Engineering Management 52(1), 3–14 (2005)
Jones, J.: The future of banking: Implications of branding and loyalty. Journal of Financial Services Marketing 3, 53–66 (1999)
Keller, K.L.: Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing 57, 1–22 (1993)
Keller, K.L.: Strategic Brand Management. Prentice Hall, Upper Saddle River (2002)
Kerin, R.A., Sethuraman, R.: Exploring the brand value - shareholder value nexus for consumer goods companies. Journal of the Academy of Marketing Science 4, 260–273 (1998)
Koenker, R., Basset, G.: Regression quantiles. Econometrica 46, 33–50 (1978)
Kotler, P.: Marketing Management. Prentice Hall, Upper Saddle River (2000)
Loken, B., Roedder, J.D.: Diluting brand beliefs: when do brand extensions have a negative impact? Journal of Marketing 57, 71–84 (1993)
Mizik, N., Jacobson, R.: Trading off between value creation and value appropriation: The financial implications of shifts in strategic emphasis. Journal of Marketing 67, 63–76 (2003)
Mizik, N., Jacobson, R.: The Financial Value Impact of Perceptual Brand Attributes. Journal of Marketing Research 15, 15–32 (2008)
O’Loughlin, D., Szmigin, I.: External and internal accountability of financial services suppliers: Current paradoxes in managing expectations and experience. Journal of Strategic Marketing 13(2), 133–147 (2005)
Park, C.W., Milberg, S., Lawson, R.: Evaluation of brand extensions: The role of product feature similarity and brand concept consistency. Journal of Consumer Research 18, 185–193 (1991)
Petruzzellis, L., Romanazzi, S., Tassiello, V.: Branding relationships in financial services: Paradigm shift in Mediterranean countries. Journal of Brand Management 18(4/5), 312–328 (2011)
Reichheld, F.F.: Learning from customer defections. Harvard Business Review 74, 56–69 (1996)
Selnes, F.: Antecedent and consequences of trust and satisfaction in buyer-seller relationships. European Journal of Marketing 32(3/4), 305–322 (1998)
Slotegraaf, R.J., Pauwels, K.: The impact of brand equity and innovation on the long-term effectiveness of promotions”. Journal of Marketing Research 45, 293–306 (2008)
Springen, K., Miller, A.: Sequels for the shelf. Newsweek 9, 42–43 (1990)
Srivastava, R.K., Shervani, T.A., Fahey, L.: Market-based assets and shareholder value: A framework for analysis. Journal of Marketing 62, 2–18 (1998)
Stobart, P.: Alternative methods of brand valuation. In: Murphy, J. (ed.) Brand Valuation. Business Book, London (1991)
Sullivan, M.: Measuring image spillovers in umbrella branded products. Journal of Business 63, 309–329 (1990)
Winters, L.C.: Brand equity measures: Some recent advances. Marketing Research 3, 70–73 (1991)
Yen, J., Lengari, R.: Fuzzy Logic: Intelligence, Control and Information. Prentice Hall, New York (1999)
Yoo, B., Donthu, N., Lee, S.: An examination of selected marketing mix elements and brand equity. Journal of Academy of Marketing Science 28, 195–211 (2000)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this paper
Cite this paper
Wang, D.HM., Yu, T.HK. (2015). A Fuzzy Logic Approach to Modeling Brand Value: Evidence from Taiwan’s Banking Industry. In: Palacios-Marqués, D., Ribeiro Soriano, D., Huarng, K. (eds) New Information and Communication Technologies for Knowledge Management in Organizations. GIKA 2015. Lecture Notes in Business Information Processing, vol 222. Springer, Cham. https://doi.org/10.1007/978-3-319-22204-2_4
Download citation
DOI: https://doi.org/10.1007/978-3-319-22204-2_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-22203-5
Online ISBN: 978-3-319-22204-2
eBook Packages: Computer ScienceComputer Science (R0)