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The Impact on the Organisational Effects of the Implementation of ERP and Selected Management Methods

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The Essence and Measurement of Organizational Efficiency

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

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Abstract

The aim of the article was the analysis of the relations of the coexistence of the Enterprise Resource Planning (ERP) and selected management methods: Benchmarking, Business Process Management (BPM), Business Process Reengineering (BPR), Balanced Scorecard (BSC), Competency-based Management (CBM), Customer Relationship Management (CRM), Knowledge Management (KM), Lean Management (LM), Outsourcing, Six Sigma, Total Quality Management (TQM). Contemporary organisations invest more and more in enterprise systems, including ERP systems, and high growth of these investments is still predicted. The complexity and dynamics of modern management systems in fact determine the simultaneous and sequential application of many management concepts and methods. In the main, however, the coexistence of implemented solutions should be beneficial for an organisation. The theoretical views on the relations of ERP and selected management methods have thus been empirically verified in the analysis of differences in the assessment of a number of effects of using the selected management methods in pairs with ERP as well as separately (business, efficiency, management, social and environmental effects) were investigated. One-way ANOVA was used for a sample of 167 Polish organizations.

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Notes

  1. 1.

    The authors realise that the major difficulty that occurred in the course of the study was the different number of the existence of particular methods in the organisations under study. This fact affects the ‘potential’ possibilities of the coexistence of these methods.

  2. 2.

    39 organisational results were listed by the research team. Each result was evaluated on the Likert’s scale of 1–5 (from ‘very negative’ to ‘very positive’) by the respondents. The exploratory factor analysis was used to group the results. Factors satisfy the condition of normality (Kolmogorov–Smirnov test was used).

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Authors and Affiliations

  1. Faculty of Computer Science and Management, Wroclaw University of Technology, Wroclaw, Poland

    Agnieszka Bieńkowska, Katarzyna Walecka-Jankowska & Anna Zgrzywa-Ziemak

Authors
  1. Agnieszka Bieńkowska
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  2. Katarzyna Walecka-Jankowska
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  3. Anna Zgrzywa-Ziemak
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Corresponding author

Correspondence to Agnieszka Bieńkowska .

Editor information

Editors and Affiliations

  1. Wrocław University of Technology, Wroclaw, Poland

    Tadeusz Dudycz

  2. Wrocław University of Economics, Wroclaw, Poland

    Grażyna Osbert-Pociecha

  3. Wrocław University of Technology, Wrocław, Poland

    Bogumiła Brycz

Appendix

Appendix

See Table 4.

Table 4 Results of one-way ANOVA: the coexistence of ERP with selected management methods and organisational effects (only significant mean differences are included)
Full size table

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Bieńkowska, A., Walecka-Jankowska, K., Zgrzywa-Ziemak, A. (2016). The Impact on the Organisational Effects of the Implementation of ERP and Selected Management Methods. In: Dudycz, T., Osbert-Pociecha, G., Brycz, B. (eds) The Essence and Measurement of Organizational Efficiency. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-21139-8_2

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