The Research and Practice Framework for Designing the Digital Social Innovation

  • Zhiyong FuEmail author
  • Zirui Huang
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9180)


This paper focuses on the research and practice of digital social innovation (DSI). The rapid progress in the era of information provides many possibilities for social innovation. At the meanwhile, the development of science and technology has significantly boosted the breadth, depth and efficiency of social innovation. Through years’ of research and practice, we improve the definition and conclude the features of DSI from a large number of case studies. Then, by combining the SET factors, we develop the general standard framework for DSI. At last, we use and confirm the righteous and effectiveness of this instruction in practice.


Social innovation Information technology Framework Grounded theory Service design 



The cases are from the course of Service Design and the collaborative course – International Urbanization Seminar – with Stanford. Sincerely thanks to the hardworking teachers from Stanford – Deland Chan and Kevin Hsu. And also many thanks to our great students – Fei Yang, Yun Zhou, Lu Yao, Siyue Wang, Yang Zhou, Aihua Mu, and the team of youth hostel service design project – for their amazing ideas and works. Thanks to Xu lin’s extraordinary previous work for supporting our work so well. Thanks to Tao Wan’s big contribution to the public in China.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Information Art and DesignTsinghua UniversityBeijingPeople’s Republic of China

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