Design of a Clothing Shopping Guide Website for Visually Impaired People

  • Huiqiao Yang
  • Qijia PengEmail author
  • Qin Gao
  • Pei-Luen Patrick Rau
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9180)


Millions of visually impaired people cannot enjoy the convenience brought by e-commerce due to the inaccessibility and complexity of existing online shopping websites. The user experience of online shopping website for visually impaired people needs to be improved. This study aims at designing a clothing shopping guide website for visually impaired people in support of choosing satisfying garment conveniently and efficiently. We designed and completed a prototype, and then a test and an interview were conducted to summarize requirements in operation and content for online clothes shopping of visually impaired users, and put forward improvements of our prototype.


Visually impaired Accessibility Usability 



The authors thank Professor Zhong and the students from the Special Education College of Beijing Union University for participant recruitment in this study.


  1. Babu, R., Singh, R., Ganesh, J.: Understanding blind users’ Web accessibility and usability problems. AIS Trans. Hum.-Comput. Interact. 2(3), 73–94 (2010)Google Scholar
  2. Bigham, J.P., Lau, T., Nichols, J.: Trailblazer: enabling blind users to blaze trails through the web. In: Proceedings of the 14th International Conference on Intelligent User Interfaces, pp. 177–186. ACM, February 2009Google Scholar
  3. Francisco-Revilla, L., Crow, J.: Interpreting the layout of web pages. In: Proceedings of the 20th ACM Conference on Hypertext and Hypermedia, pp. 157–166. ACM, June, 2009Google Scholar
  4. Francisco-Revilla, L., Crow, J.: Interpretation of web page layouts by blind users. In: Proceedings of the 10th Annual Joint Conference on Digital Libraries, pp. 173–176. ACM, June 2010Google Scholar
  5. Fuglerud, K.S.: The Barriers to and Benefits of Use of ICT for People with Visual Impairment. In: Stephanidis, C. (ed.) Universal Access in HCI, Part I, HCII 2011. LNCS, vol. 6765, pp. 452–462. Springer, Heidelberg (2011)Google Scholar
  6. Fukuda, K., Saito, S., Takagi, H., Asakawa, C.: Proposing new metrics to evaluate web usability for the blind. In: CHI 2005 Extended Abstracts on Human Factors in Computing Systems, pp. 1387–1390. ACM, April 2005Google Scholar
  7. Goodhue, D.: I/S attitudes: toward theoretical and definitional clarity. ACM SIGMIS Database 19(3–4), 6–15 (1988)CrossRefGoogle Scholar
  8. Goodwin, N.C.: Functionality and usability. Commun. ACM 30(3), 229–233 (1987)MathSciNetCrossRefGoogle Scholar
  9. Lazar, J., Allen, A., Kleinman, J., Malarkey, C.: What frustrates screen reader users on the web: A study of 100 blind users. Int. J. Hum.-Comput. Interac. 22(3), 247–269 (2007)CrossRefGoogle Scholar
  10. Leporini, B., Paternò, F.: Increasing usability when interacting through screen readers. Univ. Access Inf. Soc. 3(1), 57–70 (2004)CrossRefGoogle Scholar
  11. Leporini, B., Paternò, F.: Applying web usability criteria for vision-impaired users: does it really improve task performance? Intl. J. Hum.-Comput. Interac. 24(1), 17–47 (2008)CrossRefzbMATHGoogle Scholar
  12. Mahmud, J.U., Borodin, Y., Ramakrishnan, I.V.: Csurf: a context-driven non-visual web-browser. In: Proceedings of the 16th International Conference on World Wide Web, pp. 31–40. ACM, May 2007Google Scholar
  13. Takagi, H., Asakawa, C., Fukuda, K., Maeda, J.: Accessibility designer: visualizing usability for the blind. In: ACM SIGACCESS Accessibility and Computing, no. 77–78, pp. 177-184. ACM, October 2004Google Scholar
  14. Takagi, H., Saito, S., Fukuda, K., Asakawa, C.: Analysis of navigability of Web applications for improving blind usability. ACM Trans. Comput.-Hum. Interac. (TOCHI) 14(3), 13 (2007)CrossRefGoogle Scholar
  15. Vigo, M., Leporini, B., Paternò, F.: Enriching web information scent for blind users. In: Proceedings of the 11th International ACM SIGACCESS Conference on Computers and Accessibility, pp. 123–130. ACM, October, 2009Google Scholar
  16. World Wide Web Consortium, Web content accessibility guidelines (WCAG) 2.0 (2008)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Huiqiao Yang
    • 1
  • Qijia Peng
    • 1
    Email author
  • Qin Gao
    • 1
  • Pei-Luen Patrick Rau
    • 1
  1. 1.Department of Industrial EngineeringTsinghua UniversityBeijingPeople’s Republic of China

Personalised recommendations