Workflow-Based Passenger Information for Public Transport

  • Cindy MayasEmail author
  • Stephan Hörold
  • Heidi Krömker
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9169)


This paper presents a workflow-based concept of passenger information in public transport, in order to ensure a more intuitive and effective usage of mobile passenger information systems. The workflow-based navigation concept is derived from a pattern analysis and a field test of current mobile applications of passenger information, which mainly provide a function-based navigation. The results of a comparative usability test of workflow-based and function-based navigation concepts show, that workflow-based navigation can reduce the number of required tap actions in relation to function-based navigation concepts.


Usability Mobile applications Workflow Public transport 



Part of this work was funded by the German Federal Ministry of Economy and Technology (BMWi) grant number 19P10003L within the project IP-KOM-ÖV and by the German Federal Ministry of Education and Reserach (BMBF) grant number 01FE14033 within the project Move@ÖV. Special thanks go out to the developers of the prototypes Markus Kniep and Christopher Schauer.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Technische Universität IlmenauIlmenauGermany

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