Towards Paperless Mobility Information in Public Transport

  • Stephan HöroldEmail author
  • Cindy Mayas
  • Heidi Krömker
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9169)


Following the integration of mobile applications into the mobility information system of public transport, public transport companies seek new opportunities to reduce paper-based information. A common example for these new opportunities is the so called ‘paperless stop point’. This paper describes different expansion stages of public displays for mobility information at stop points, based on empirical evaluations with users and experts. Four stages are discussed, which range from static information screens to individual interactive displays. In addition, the widespread expectations of users and transport companies are described, which provide the base for the stage development, are described. As a result, this paper provides insight into typical challenges towards paperless mobility information at stop points in public transport.


Public displays Mobility information Usability Public transport 



This work was done in cooperation with the Association of German Transport Companies (VDV) and the German public transport companies: Kölner Verkehrsbetriebe (KVB), Rhein-Neckar-Verkehr Mannheim (RNV), Stuttgarter Straßenbahnen AG (SSB), Stadtwerke Bonn (SWB) und Verkehrsaktiengesellschaft Nürnberg (VAG). Additional results of the user interface design of paperless information at stop points in public transport are published within the VDV-Report 7036 [10].


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Technische Universität IlmenauIlmenauGermany

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