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Analysis of Factors Influencing the Satisfaction of the Usability Evaluations in Smartphone Applications

  • Ayako HashizumeEmail author
  • Shuwa Kido
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9169)

Abstract

It is often said that there is an age difference in the use of ICT devices such as cell phones and smartphones, but the empirical evidences are rare regarding the details of the literacy and the use of such devices. The usability and satisfaction of such devices and applications are important for users. In this paper, authors focus on the factors influencing satisfaction with smartphone application use.

Keywords

User experience Usability Smartphone Elderly people Satisfaction 

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Faculty of System DesignTokyo Metropolitan UniversityHachiojiJapan
  2. 2.Graduate School of System DesignTokyo Metropolitan UniversityHachiojiJapan

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