Applying Human Centered Design Process for Designing Air Traffic Control Interfaces

  • Satoru InoueEmail author
  • Kazuhiko Yamazaki
  • Hajime Hirako
  • Toshiya Sasaki
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9187)


In this research, we focused on task analysis of air traffic controllers in actual en-route Air Traffic Control (ATC) in an experimental activity based on a Human-Centered Design (HCD) approach. We discuss the method of design to develop a system of human consciousness, and created prototype design along with HCD process. In this paper, firstly, we propose an observation survey technique that can obtain survey results of high effectiveness, with a process of HCD that can be executed simply compared with current available techniques. In this analysis, we conducted a simulation at one of the air traffic sectors of the Tokyo Area Control Center. After analyzing the current ATC work, we developed a prototype design of the future ATC interface for Air Traffic Controllers based on our findings.


User Test Mental Workload Physical Task Prototype Design Screen Capture 
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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Satoru Inoue
    • 1
    Email author
  • Kazuhiko Yamazaki
    • 2
  • Hajime Hirako
    • 2
  • Toshiya Sasaki
    • 2
  1. 1.Air Traffic Management DepartmentElectronic Navigation Research InstituteTokyoJapan
  2. 2.Department of DesignChiba Institute of TechnologyChibaJapan

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