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Processing Speed and Vocabulary are Related to Older Adults’ Internet Experiences

  • Jennifer Romano BergstromEmail author
  • Erica Olmsted-Hawala
  • Wendy A. Rogers
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9193)

Abstract

Some cognitive declines commonly occur with aging; yet they are seldom taken into account by Website designers and User Experience (UX) researchers. In this empirical study, we compared younger adults, middle-age adults, high-functioning older adults, and low-functioning older adults to examine whether there is a relationship between aspects of cognition and performance when using a Website. Performance was measured by accuracy (percent of tasks completed successfully), efficiency (mean time to complete tasks) and self-rated satisfaction, three commonly used usability metrics. Results suggest that processing speed and vocabulary may be related to Internet performance. Specifically, older adults with faster processing speed and/or high vocabulary may perform better than their lower-functioning counterparts. More importantly, these older adults perform similar to younger adults.

Keywords

Usability Cognition Aging Computers Internet Technology 

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Copyright information

© International Copyright, 2015, U.S. Department of Commerce, U.S. Government 2015

Authors and Affiliations

  • Jennifer Romano Bergstrom
    • 1
    Email author
  • Erica Olmsted-Hawala
    • 2
  • Wendy A. Rogers
    • 3
  1. 1.FacebookMenlo ParkUSA
  2. 2.Center for Survey MeasurementU.S. Census BureauWashington, DCUSA
  3. 3.School of PsychologyGeorgia Institute of TechnologyAtlantaUSA

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