Useful or Easy-to-Use? Knowing What Older People Like about Near Field Communication Technology

  • Pei-Lee TehEmail author
  • Pervaiz K. Ahmed
  • Alan H. S. Chan
  • Soon-Nyean Cheong
  • Wen-Jiun Yap
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9193)


The goals of this study are two-fold: (1) To develop a novel concept of a light system with the use of Near Field Communication (NFC)-enabled technology, Bluetooth and Raspberry-PI. This new system is known as NFC Light System (NLS). (2) To set up an experimental design to examine the influence of perceived usefulness and perceived ease of use on older adults’ behavioral intention to use the NLS. Our proposed system was empirically tested with 33 older adults in Malaysia. Our findings show that perceived ease of use appears to be the primary factor for the older adults to use the NLS. Interestingly, perceived usefulness was not a significant predictor of older adults’ behavioral intention to use the NLS. From the practical viewpoint, this study offers a new insight for gerontechnology manufacturer and developers to focus their design efforts on easy-to-use attribute that are desired by older adults.


Technology acceptance model Experimental design Gerontechnology Near field communication Malaysia 



The authors thank the Ministry of Science, Technology and Innovation (MOSTI), Government of Malaysia, and Monash University Malaysia campus for financially supporting this research under contract ES-1-14/06-02-10-SF0211 and B-5-14. The authors would also like to thank all the research assistants (Cherish Voo Wen Yee, Natalie Ong Xi Men, Jayden Liew Yee Jin, Wong Poh Teng and Esther Tan En Yi) in the data collection. Most of all, heartfelt gratitude goes to the respondents of the study.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Pei-Lee Teh
    • 1
    Email author
  • Pervaiz K. Ahmed
    • 1
  • Alan H. S. Chan
    • 2
  • Soon-Nyean Cheong
    • 3
  • Wen-Jiun Yap
    • 3
  1. 1.School of BusinessMonash UniversityBandar SunwayMalaysia
  2. 2.Department of Systems Engineering and Engineering ManagementCity University of Hong KongKowloonHong Kong
  3. 3.Faculty of EngineeringMultimedia UniversityCyberjayaMalaysia

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