HCI and the Community of Non-users

  • Michael HeidtEmail author
  • Kalja Kanellopoulos
  • Linda Pfeiffer
  • Paul Rosenthal
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9186)


HCI’s success as a discipline is based on its ability of dealing with the problems, desires, and requirements of technology users. Through its turn to user experience, the community was able to create products whose use is pleasant and exciting. There are, however, design contexts where the corresponding focus on fostering use might be in need of a complementing perspective.

During the last couple of years, the topic of technology non-use has appeared within the scope of HCI. Within this text, we will explore how these recent conceptualisations and analyses can be employed in order to turn non-use into a design resource. We do so by discussing them in the context of a concrete development project aimed at creating interactive technology for exhibition contexts.


Non-use HCI Prototyping Interdisciplinarity Cultural informatics Critical technical practice 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Michael Heidt
    • 1
    Email author
  • Kalja Kanellopoulos
    • 1
  • Linda Pfeiffer
    • 2
  • Paul Rosenthal
    • 2
  1. 1.Research Training Group crossWorldsChemnitz University of TechnologyChemnitzGermany
  2. 2.Visual Computing GroupChemnitz University of TechnologyChemnitzGermany

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