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Lessons Learned in Usability Consulting

  • Tim SchneidermeierEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9186)

Abstract

User-centered design in varying domains and contexts defines the daily routine of (external) usability consultants. Understanding users, their tasks and goals is essential for a successful project. This can be quite challenging, especially in more complex domains. Documenting design decisions and solutions provides a sound basis for efficient and sustainable further development by reusing design knowledge and artifacts.

Keywords

Usability consulting Return on investment Sustainability Design reuse Documentation 

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Media Informatics GroupUniversity of RegensburgRegensburgGermany

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