Design Thinking Methods and Tools for Innovation

  • Dimitra ChasanidouEmail author
  • Andrea Alessandro Gasparini
  • Eunji Lee
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9186)


Design thinking (DT) is regarded as a system of three overlapping spaces—viability, desirability, and feasibility—where innovation increases when all three perspectives are addressed. Understanding how innovation within teams can be supported by DT methods and tools captivates the interest of business communities. This paper aims to examine how DT methods and tools foster innovation in teams. A case study approach, based on two workshops, examined three DT methods with a software tool. The findings support the use of DT methods and tools as a way of incubating ideas and creating innovative solutions within teams when team collaboration and software limitations are balanced. The paper proposes guidelines for utilizing DT methods and tools in innovation projects.


Design thinking Design thinking methods Design thinking tools Innovation Personas Stakeholder map Customer journey map 



We thank our participants of the two workshops and everyone involved in the case study.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Dimitra Chasanidou
    • 1
    Email author
  • Andrea Alessandro Gasparini
    • 2
  • Eunji Lee
    • 1
  1. 1.SINTEF ICTOsloNorway
  2. 2.University of Oslo LibraryOsloNorway

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