Abstract
Empowerment is a continuous process of personal development an employee undergoes with the support of his manager. The goal of the process is the employee’s personal growth. But in order to achieve this goal the manager needs to build relationship of trust with the employee and establish safe space for him. This chapter describes the order multiplication gain in the operation indicators as cost, quality or output and overall operations performance through empowerment of individuals and the teams.
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© 2016 Springer International Publishing Switzerland
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Issar, G., Navon, L.R. (2016). Empowerment. In: Operational Excellence. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-20699-8_7
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DOI: https://doi.org/10.1007/978-3-319-20699-8_7
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-20698-1
Online ISBN: 978-3-319-20699-8
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