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The Use of Social Tagging in Social Business Process Management

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Web Information Systems Engineering – WISE 2014 Workshops (WISE 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9051))

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Abstract

Socially driven business process management is the latest paradigm in BPM research. Social elements present in social BPM from one hand and the rigid sequential workflows in traditional BPM systems from another hand had made it difficult to have a full understanding of what social BPM really means, until recently where goal-oriented approach was introduced to overcome this contradiction. One of the main characteristics of social business process management is its inherent collaborative nature during all of its phases starting from the design stage all the way to the execution and improvement phase. This paper aims to provide a model for social BPM in which the post execution tagging of business processes logs is utilised by a process management system to assist future process participants with recommendations for task execution and role assignment. It is believed that this approach will lead to a truly socially driven business process management system where there is transparent and continuous participation of the users.

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Author information

Authors and Affiliations

  1. School of Mathematics, Computer Science and Engineering, City University London, London, UK

    Mohammad Ehson Rangiha & Bill Karakostas

Authors
  1. Mohammad Ehson Rangiha
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  2. Bill Karakostas
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Corresponding authors

Correspondence to Mohammad Ehson Rangiha or Bill Karakostas .

Editor information

Editors and Affiliations

  1. University of New South Wales, Sydney, Australia

    Boualem Benatallah

  2. Boston University, Boston, Massachusetts, USA

    Azer Bestavros

  3. University of Genova, Genova, Italy

    Barbara Catania

  4. CSIRO ICT Centre, Canberra, Australia

    Armin Haller

  5. Aristotle University of Thessaloniki, Thessaloniki, Greece

    Yannis Manolopoulos

  6. Aristotle University of Thessaloniki, Thessaloniki, Greece

    Athena Vakali

  7. Victoria University, Footscray, Australia

    Yanchun Zhang

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Rangiha, M.E., Karakostas, B. (2015). The Use of Social Tagging in Social Business Process Management. In: Benatallah, B., et al. Web Information Systems Engineering – WISE 2014 Workshops. WISE 2014. Lecture Notes in Computer Science(), vol 9051. Springer, Cham. https://doi.org/10.1007/978-3-319-20370-6_7

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  • DOI: https://doi.org/10.1007/978-3-319-20370-6_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-20369-0

  • Online ISBN: 978-3-319-20370-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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