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Creating and Modelling Personal Socio-Economic Networks in On-Line Banking

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Abstract

The banking industry is observing how new competitors threaten its millennial business model by targeting unbanked people, offering new financial services to their customer base, and even enabling new channels for existing services and customers. The knowledge on users, their behaviour, and expectations become a key asset in this new context. Well aware of this situation, the Center for Open Middleware, a joint technology center created by Santander Bank and Universidad Politécnica de Madrid, has launched a set of initiatives to allow the experimental analysis and management of socio-economic information. PosdataP2P service is one of them, which seeks to model the economic ties between the holders of university smart cards, leveraging on the social networks the holders are subscribed to. In this paper we describe the design principles guiding the development of the system, its architecture and some implementation details.

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Acknowledgments

This work is part of the Center for Open Middleware (COM), a joint technology center created by Universidad Politécnica de Madrid, Banco Santander and its technological divisions ISBAN and PRODUBAN.

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Authors and Affiliations

  1. Center for Open Middleware (COM), Universidad Politécnica de Madrid, Campus de Montegancedo, 28223, Pozuelo de Alarcón, Madrid, Spain

    Beatriz San Miguel, Jose M. del Alamo & Juan C. Yelmo

Authors
  1. Beatriz San Miguel
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  2. Jose M. del Alamo
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  3. Juan C. Yelmo
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Corresponding author

Correspondence to Beatriz San Miguel .

Editor information

Editors and Affiliations

  1. University of New South Wales, Sydney, Australia

    Boualem Benatallah

  2. Boston University, Boston, Massachusetts, USA

    Azer Bestavros

  3. University of Genova, Genova, Italy

    Barbara Catania

  4. CSIRO ICT Centre, Canberra, Australia

    Armin Haller

  5. Aristotle University of Thessaloniki, Thessaloniki, Greece

    Yannis Manolopoulos

  6. Aristotle University of Thessaloniki, Thessaloniki, Greece

    Athena Vakali

  7. Victoria University, Footscray, Australia

    Yanchun Zhang

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San Miguel, B., del Alamo, J.M., Yelmo, J.C. (2015). Creating and Modelling Personal Socio-Economic Networks in On-Line Banking. In: Benatallah, B., et al. Web Information Systems Engineering – WISE 2014 Workshops. WISE 2014. Lecture Notes in Computer Science(), vol 9051. Springer, Cham. https://doi.org/10.1007/978-3-319-20370-6_13

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  • DOI: https://doi.org/10.1007/978-3-319-20370-6_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-20369-0

  • Online ISBN: 978-3-319-20370-6

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