Abstract
This study evaluates, the effectiveness of pictogram meanings for order picking processes with disabled people and people with altered performance. Pictograms were created for guidance and feedback of process steps in order picking. The comprehensibility and colors of the pictograms were evaluated through a survey with 45 normal performance people and 26 disabled people. The interviewees responded to a standardized questionnaire with at least three different types of pictograms for each process step.
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Notes
- 1.
Employees with altered performance are people that are unable to exercise their original work activities with the appropriate requirements and burdens for a period of time or permanently. Here mainly employees with acquired disabilities are concerned as a result of illness, accident or symptoms of old age. However, at an adapted workplace, these employees can realize their full potential [6, 7].
- 2.
To counteract stigmatization and inappropriate connotation, the people with impairment of functional health are referred as "disabled people" in this document. This term refers to a limitation of the performance, thus it is meant the maximum power level of a person regarding a task, or action under test, standard or hypothetical conditions [9].
- 3.
Order picking is the process of collecting items from stock and transporting them to a specific location [11].
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Baechler, A., Baechler, L., Kurtz, P., Kruell, G., Heidenreich, T., Hoerz, T. (2015). A Study About the Comprehensibility of Pictograms for Order Picking Processes with Disabled People and People with Altered Performance. In: Damiani, E., Howlett, R., Jain, L., Gallo, L., De Pietro, G. (eds) Intelligent Interactive Multimedia Systems and Services. Smart Innovation, Systems and Technologies, vol 40. Springer, Cham. https://doi.org/10.1007/978-3-319-19830-9_7
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