Skip to main content
SpringerLink
Log in

Level 2: Services Without In-Person Contact Between Provider and Client

  • Chapter
Consumer Health Informatics

Part of the book series: Health Informatics ((HI))

Abstract

Level 2 Consumer Health Informatics services are defined as offered by health professionals to lay clients without personal contact during routine operation. Such services exist in wide variation. Medically they reach from health awareness through well-being and healthy behavior to therapy adaptation for severe diseases such as asthma or depression. Organizationally they reach from one stop shop advice gathering through various logistics, convenience, locator, recommendation and clinical pre-screening to accomplished medical treatments including delivery of prescription drugs. When such services implement practice of medicine they are in conflict with present health legislation, even if their disclaimers try to suggest that they only provide information. Some services have demonstrated sufficient potential for change of legislation to be considered.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 49.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 99.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    This was the case in April 2013. In a final check of resources in February 2015 the service no longer exists, at least not evident through any referencing information when using the above link. No wonder, somewhat.

  2. 2.

    Everyday HEALTH is their trademarked name.

References

  1. Anderson P, Jacobs C, Rothbaum BO. Computer-supported cognitive behavioral treatment of anxiety disorders. J Clin Psychol. 2004;60(3):253–67. doi: 10.1002/jclp.10262.

    Article  PubMed  Google Scholar 

  2. Anhøj J, Nielsen L. Quantitative and qualitative usage data of an internet-based asthma monitoring tool. J Med Internet Res. 2004;6(3):e33. doi: 10.2196/jmir.6.3.e23.

    Article  Google Scholar 

  3. Bergström J, Andersson G, Ljótsson B, Rück C, Andréewitch S, Karlsson A, Carlbring P, Andersson E, Lindefors N. Internet-versus group-administered cognitive behaviour therapy for panic disorder in a psychiatric setting: a randomised trial. BMC Psychiatry. 2010;10(54):1471–244X. doi: 10.1186/1471-244X-10-54.

    Google Scholar 

  4. Bauer S, Moessner M. Harnessing the power of technology for the treatment and prevention of eating disorders. Int J Eat Disord. 2013;46:508–15. doi: 10.1002/eat.22109.

    Article  PubMed  Google Scholar 

  5. Boyington AR, Wildemuth BM, Dougherty MC, Hall EP. Development of a computer-based system for continence health promotion. Nurs Outlook. 2004;52:241–7. doi: 10.1016/j.outlook.2004.04.014.

    Article  PubMed  Google Scholar 

  6. Curioso WH, Blas MM, Nodell B, Alva IE, Kurth AE. Opportunities for providing web-based interventions to prevent sexually transmitted infections in peru. PLoS Med. 2007;4(2):e11. doi: 10.1371/journal.pmed.0040011.

    Article  PubMed Central  PubMed  Google Scholar 

  7. Cuijpers P, Boluijt P, van Straten A. Screening of depression in adolescents through the internet. Eur Child Adolesc Psychiatry. 2008;17:32–8 doi: 10.1007/s00787-007-0631-2.

    Article  PubMed  Google Scholar 

  8. Cuijpers P, Reynolds CF, Donker T, Li J, Andersson G, Beekman A. Personalized treatment of adult depression: medication, psychotherapy, or both? A systematic review. Depress Anxiety. 2012;29:855–64. doi: 10.1002/da.21985.

    Article  PubMed  Google Scholar 

  9. Gorber SC, Schofield-Hurwitz S, Hardt J, Levasseur G, Tremblay M. The accuracy of self-reported smoking: a systematic review of the relationship between self-reported and cotinine-assessed smoking status. Nicotine Tob Res. 2009;11(1):12–24. doi: 10.1093/ntr/ntn010.

    Article  Google Scholar 

  10. Hill-Kayser CE, Vachani C, Hampshire MK, Jacobs LA, Metz JM. An internet tool for creation of cancer survivorship care plans for survivors and health care providers: design, implementation, use and user satisfaction. J Med Internet Res. 2009;11(3):e:39. doi: 10.2196/jmir.1223.

    Google Scholar 

  11. Hou JG, Murphy P, Tang AW, Khandelwal N, Duncan I, Pegus CL. Impact of an online prescription management account on medication adherence. Am J Manag Care. 2012; 18(3):e86–90.

    PubMed  Google Scholar 

  12. Hsiung RC. The best of both worlds: and online self-help group hosted by a mental health professional. Cyberpsychol Behav. 2000;3(6):935–50. doi: 10.1089/109493100452200.

    Article  Google Scholar 

  13. Jena AB, Goldman DP, Foster SE, Califano JA. Prescription medication abuse and illegitimate internet-based pharmacies. Ann Intern Med. 2011;155:848–50. doi: 10.7326/0003-4819-155-12-201112200-00008.

    Article  PubMed  Google Scholar 

  14. Kirshenbaum AP, Olsen DM, Bickel WK. A quantitative review of the ubiquitous relapse curve. J Subst Abuse Treat. 2009;36(1):8–17. doi: 10.1016/j.jsat.2008.04.001.

    Article  PubMed Central  PubMed  Google Scholar 

  15. Kroenke K, Spitzer RL, Williams JBW. The PHQ-9. Validity of a brief depression severity measure. J Gen Intern Med. 2001;16(9):606–13. doi: 10.1046/j.1525-1497.2001.016009606.x.

    Article  CAS  PubMed Central  PubMed  Google Scholar 

  16. Liu W-T, Huang C-D, Wang C-H, Lee K-Y, Lin S-M, Kuo H-P. A mobile telephone-based interactive selfcare system improves asthma control. Eur Respir J. 2011;37:310–7. doi: 10.1183/09031936.00000810.

    Article  PubMed  Google Scholar 

  17. Orizio G, Schulz P, Domenighini S, Bressanelli M, Rubinelli S, Caimi L, Gelatti U. Online consultations in cyberpharmacies: completeness and patient safety. Telemed e-Health. 2009;15(10):1022–5. doi: 10.1089/tmj.2009.0069.

    Article  Google Scholar 

  18. O’Connor EA, Whitlock EP, Gaynes B, Beil TL. Screening for depression in adults and older adults in primary care: an updated systematic review, volume 75 of evidence synthesis. Rockville: Agency for Healthcare Research and Quality; 2009. AHRQ Publication No. 10-05143-EF-1.

    Google Scholar 

  19. Cohen R, Elhadad M, Birk O. Analysis of free online physician advice services. PLoSONE. 2013;3(8):e59963. doi: 10.1371/journal.pone.0059963.

    Article  Google Scholar 

  20. Riffe D, Lacy S, Fico FG. Analyzing media messages. Using quantitative content analysis in research. Mahwah: Lawrence Erlbaum; 2005.

    Google Scholar 

  21. Shear MK, Brown TA, Barlow DH, Money R, Sholomskas DE, Woods SW, Gorman JM, Papp LA. Multicenter collaborative panic disorder severity scale. Am J Psychiatry. 1997; 154:1571–5.

    Article  CAS  PubMed  Google Scholar 

  22. Strecher VJ, McClure JB, Alexander GL, Chakraborty B, Nair VN, Konkel JM, Greene SM, Collins LM, Carlier CC, Wiese CJ, Little RJ, Pomerleau CS, Pomerleau OF. Web-based smoking-cessation programs. Results of a randomized trial. Am J Prev Med. 2008;34(5):373–81. doi: 10.1016/j.amepre.2007.12.024.

    Article  PubMed Central  PubMed  Google Scholar 

  23. Spek V, Nykliček I, Smits N, Cuijpers P, Riper H, Keyzer J, Pop V. Internet-based cognitive behavioural therapy for subthreshold depression in people over 50 years old: a randomized controlled clinical trial. Psychol Med. 2007;37:1797–806. doi: 10.1017/S0033291707000542.

    PubMed  Google Scholar 

  24. Thompson DA, Lorenzo P, Christakis DA. Parent use of touchscreen computer kiosks for child health promotion in community settings. Pediatrics. 2007;119(3):427–34. doi: 10.1542/peds.2006-2669.

    Article  PubMed  Google Scholar 

  25. van Bastelaar K, Cuijpers P, Pouwer F, Riper H, Snoek FJ. Development and reach of a web-based cognitive behavioural therapy programme to reduce symptoms of depression and diabetes-specific distress. Patient Educ Couns. 2011;84:49–55. doi: 10.1016/j.pec.2010.06.013.

    Article  PubMed  Google Scholar 

  26. van Voorhees BW, Hsiung RC, Marko-Holguin M, Houston TK, Fogel J, Lee R, Ford DE. Internal versus external motivation in referral of primary care patients with depression to an internet support group: randomized controlled trial. JMIR. 2013;15(3):e42. doi: 10.2196/jmir.2197.

    PubMed Central  PubMed  Google Scholar 

  27. Watts S, Newby JM, Mewton L, Andrews G. A clinical audit of changes in suicide ideas with internet treatment for depression. BMJ Open. 2012;2:e001558. doi: 10.1136/bmjopen-2012-001558.

    Article  PubMed Central  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Institute for Medical Biometry and Informatics, University of Heidelberg, Heidelberg, Germany

    Thomas Wetter

  2. Department of Biomedical Informatics and Medical Education, University of Washington School of Medicine, Seattle, WA, USA

    Thomas Wetter

Authors
  1. Thomas Wetter
    View author publications

    You can also search for this author in PubMed Google Scholar

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Wetter, T. (2016). Level 2: Services Without In-Person Contact Between Provider and Client. In: Consumer Health Informatics. Health Informatics. Springer, Cham. https://doi.org/10.1007/978-3-319-19590-2_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-19590-2_5

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19589-6

  • Online ISBN: 978-3-319-19590-2

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics

Search

Navigation