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A Longitudinal Case Study on Risk Factor in Trust Development of Facilitated Collaboration

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Outlooks and Insights on Group Decision and Negotiation (GDN 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 218))

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Abstract

Computer-mediated collaboration is widely used in various organizations. Trust has proved to have an influence on online collaboration. This paper aims to conduct an in-depth investigation on an important trust factor during online collaboration, which is risk. The research samples were collected from Chinese part-time MBA students. They were invited to use the group support system (GSS) designed under the theory of facilitated collaboration with the thinkLets method to support the online collaboration. During this longitudinal research, questionnaires were collected at three stages, namely, at the beginning, during and at the end of the experiment, interviews were also conducted. Results show the level of trust was raised over time. Among all the trust factors, risk shows the most significant change, and the level of risk is decreased. Finally, the correlation analysis was conducted to detect the relationship between risk and trust in facilitated collaboration.

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Acknowledgments

The authors would like to thank the National Natural Science Foundation of China (GrantNo.71101029) and the Program for Young Excellent Talents of UIBE (Grant No. 13YQ08) for providing funding for part of this research.

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Authors and Affiliations

  1. University of International Business and Economics, 100029, Beijing, China

    Xusen Cheng, Shixuan Fu & Yuxiang Peng

Authors
  1. Xusen Cheng
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  2. Shixuan Fu
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  3. Yuxiang Peng
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Corresponding author

Correspondence to Shixuan Fu .

Editor information

Editors and Affiliations

  1. Warsaw School of Economics, Warsaw, Poland

    Bogumił Kamiński

  2. Concordia University, Montreal, Québec, Canada

    Gregory E. Kersten

  3. Warsaw School of Economics, Warsaw, Poland

    Tomasz Szapiro

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Cheng, X., Fu, S., Peng, Y. (2015). A Longitudinal Case Study on Risk Factor in Trust Development of Facilitated Collaboration. In: Kamiński, B., Kersten, G., Szapiro, T. (eds) Outlooks and Insights on Group Decision and Negotiation. GDN 2015. Lecture Notes in Business Information Processing, vol 218. Springer, Cham. https://doi.org/10.1007/978-3-319-19515-5_24

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  • DOI: https://doi.org/10.1007/978-3-319-19515-5_24

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19514-8

  • Online ISBN: 978-3-319-19515-5

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