Abstract
With the ongoing technological advancements in manufacturing, health delivery systems, information technologies etc., numerous industrial entities become reliant on sophisticated product delivery systems for provision of revenue generating operations. For example, fuel-efficient aircraft engines are essential for airlines to provide affordable transportation services; mining companies operate large interdependent mining equipment units for extraction of hundreds truck loads of ores everyday; oil refineries construct groups of fractionating columns to produce various crude oil products; sophisticated flexible manufacturing systems enable manufacturing companies to machine different types of parts with high efficiency at low costs; data server arrays are the backbone of real-time electronic transaction systems operated by banks and credit card companies; advanced office printing and scanning equipment is indispensable for efficient information collection and dissemination in large companies, universities and government agencies.
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Zeng, S., Dror, M. (2016). Introduction. In: Formulating Principal-Agent Service Contracts for a Revenue Generating Unit. SpringerBriefs in Operations Management. Springer, Cham. https://doi.org/10.1007/978-3-319-18672-6_1
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