Abstract
This chapter presents the project action learning (PAL) implementation experience as real-life cases. PAL uses real-life projects to align individual and team learning with organizational learning (OL). The case company adopted a wavelike approach in its PAL implementation. PAL became the OL vehicle of the case company. An enabling IT-based infrastructure was developed to provide a platform for easy communication, knowledge sharing, and information interchange. The knowledge gained or generated throughout the PAL-driven OL processes could be captured and retained as retrievable organization knowledge. OL facilitation is another vital pillar for PAL implementation, which provides cognitive coaching and coordination to guide the PAL teams, especially their new members through the established PAL process.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Alderfer CP (1972) Existence, relatedness, and growth. Human Needs in Organizational Settings, New York: Free Press
Argyris C (1982) Reasoning, learning, and action. Jossey-Bass, San Francisco
Argyris C (1999) On organizational learning, 2nd edn. Blackwell Business
Brown DR, Harvey D (2006) Organization development, 7th edn. Pearson Education, New York, p 166
Burson MC (2002) Finding clarity in the midst of conflict: facilitating dialogue and skillful discussion using a model from the Quaker tradition. Group Facilitation, St. Paul
Camp RC (1989) Benchmarking: the search for best practices that lead to superior performances. ASQC Quality Press, Milwaukee, WI
Cao R (2011) A longitudinal study of the roles of facilitators in project action learning (PAL)-driven organizational learning. Ph.D. thesis, City University of Hong Kong
Carleton JR (1997) Cultural due diligence. Training 34(11):67–75
Chickering AW, Gamson ZF (1987) Seven principles for good practice in undergraduate education. Wingspread J 9(2), published by The Johnson Foundation Post Office Box 547, Racine, Wisconsin 53401-0547, Susan Poulsen, editor
Chuah KB, Law KMY (2006) PAL in action: a company’s OL experience. Team Perform Manage: Int J 12(1/2):55–60
Cummings TG, Worley CG (2005) Organization development and change. Thomson South-Western, Mason, OH
Esther C (2005) Facilitation made easy: practical tips to improve meetings and workshops. London and Sterling
Fishbein M, Ajzen I (1975) Belief, attitude, intention, and behaviour: an introduction to theory and research. Addison-Wesley, Reading, MA
Garvin DA (1993) Building a learning organization. Harvard Bus Rev 71(4):78–91
Hatton N, Smith D (1995) Reflection in teacher education-towards definition and implementation. Teach Teach Educ 11(1):33–49
Havergal M, Edmonstone J (1999) The facilitator’s toolkit. Gower
Heckscher C (1995) White-collar blues: management loyalties in an age of corporate restructuring. Basic, New York
Heron J (1999) Complete facilitator’s handbook. Kogan Page Limited
Hoffer E (2002) The True believer. Harper Perennial Modern Classics
Holpp L (1994) Applied empowerment. Training 31(2):39–44
Isaacs W (1999) Dialogue and the art of thinking together. Doubleday a division of Random House, Inc
Kilbourne J, Pipher M (2000) Can't buy my love: how advertising changes the way we think and feel. Free Press
Kwong KF, Chau YC, Law MY, Chuah KB (2006) Road to LO. Presented at an international OL & LO conference, Wuxi, China
Lähteenmäki S, Toivonen J, Mattila M (2001) Critical aspects of organizational learning research and proposals for its measurement. Brit J Manage 12:113–129
Law KMY, Chuah KB (2004a) Knowledge and project team learning. International conference on computers and industrial engineering, Jeju, Korea
Law KMY, Chuah KB (2004b) Project-based action learning as learning approach in learning organization: the theory and framework. Team Perform Manage: Int J 10(7/8):178–186
Law KMY, Chuah KB (2005) Performance measurement of project action learning (PAL) teams in learning organization. In: Proceedings 1st international conference on operations and supply chain management, Indonesia
Law KMY, Chuah KB (2006) Project-based action learning as learning approach in learning organization—the theory and framework. In: Basu B (ed) Organizational learning—perspectives and practices, Chapter 7. ICFAI University Press. ISBN 8131404161
Law KMY, Chuah KB (2007) PAL framework implementation in an LO and OL project. In: The fifth international symposium on management of technology
Locke EA (1968) Toward a theory of task motivation and incentives. Organ Behav Hum Perform 3(2):157–189
Marquardt M (1999) Action learning in action. Davies-Black Publishing, Palo Alto, California
Maslow AH (1943) A theory of human motivation. Psychol Rev 50:370–396
McClelland DC (1961) The achieving society. Free Press, New York
Mezirow J (1991) Transformative dimensions of adult learning. Jossey-Bass, San Francisco
Nunnally JC (1978) Psychometric theory. McGraw-Hill, New York
Preskill H, Torres RT (1999) Evaluative inquiry for learning in organizations. Sage Publications, Thousand Oaks, California
Raelin JA (2001) Public reflection as the basis of learning. Manage Learn 32(1):11–30
Reiss S (2000) Who am I: the 16 basic desires that motivate our actions and define our personality. Tarcher/Putnam, New York
Reiss S (2004) Multifaceted nature of intrinsic motivation: the theory of 16 basic desires. Rev Gen Psychol 8:179–193
Robbins SP (2000) Managing today, 2nd edn. Prentice-Hall, Upper Saddle River
Schein EH (1992) Organizational culture and leadership, 2nd edn. Jossey-Bass, San Francisco
Schrage M (1989) No more teams!: mastering the dynamics of creative collaboration. Currency, New York
Senge PM (1990a) The fifth discipline: the art & practice of the learning organization. Currency Doubleday, New York
Senge PM (1990b) The fifth discipline. Double Day, New York
Senge PM, Kleiner A, Roberts C, Ross R, Smith B (1994) The fifth discipline fieldbook. Doubleday, New York, NY
Smith PAC (1999) The learning organization ten years on: a case study. Learn Organ J 6:217–224
Smith PAC, Tosey P (1999a) Assessing the learning organization: part 1—theoretical foundations. Learn Organ 6(2):70–75
Smith PAC, Tosey P (1999b) Assessing the learning organization: part 2—exploring practical assessment approaches. Learn Organ 6(3):107–115
Stewart TA (1997) Intellectual capital. Currency Doubleday, New York, NY
Venkatesh V, Davis FD (2000) A theoretical extension of the technology acceptance model. Manage Sci 46(2):186–204
Vroom VH (1964) Work and motivation. Wiley, New York
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Chau, Y.C., Kwong, K.F., Cao, C.R., Chauh, K.B., Law, K.M.Y. (2015). Implementation of PAL in a Learning Organization. In: M. Y. Law, K., Chuah, K. (eds) PAL Driven Organizational Learning: Theory and Practices. Springer, Cham. https://doi.org/10.1007/978-3-319-18014-4_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-18014-4_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-18013-7
Online ISBN: 978-3-319-18014-4
eBook Packages: EngineeringEngineering (R0)