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An Evaluation of Museums’ Service Quality and Effect of Demographics: Differences Between Egyptian and Foreign Visitors

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Abstract

The primary objective of this research study is to determine whether there are differences between Egyptian and foreign museums visitors’ evaluation of service. The results indicate that such differences exist, taken into consideration their demographics.

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© 2015 Academy of Marketing Science

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Abougomaah, N.H., Shaaban, F., Shell, M.A. (2015). An Evaluation of Museums’ Service Quality and Effect of Demographics: Differences Between Egyptian and Foreign Visitors. In: Chebat, JC., Oumlil, A. (eds) Proceedings of the 1998 Multicultural Marketing Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-17383-2_32

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